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GENERAL FUNCTION :
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
Refer customers to the appropriate business partner for products and services uncovered during business interactions and / or conversations.
Function in a capacity that performs the most complex duties of a CSR, exercising considerable independent judgment.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.
While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
assist management in keeping CSRs up-to-date as requested.
SUPERVISORY RESPONSIBILITIES :
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Lead CSR / Teller - Northlake Village - Full TimeLOCATION Hermitage, Tennessee 37076
Last updated : 2024-08-15
Full Time
Banking
$38k-47k (estimate)
07/26/2024
09/05/2024
locations.53.com
VERGENNES, VT
500 - 1,000
1995
$50M - $200M
Banking
The job skills required for Lead teller include Customer Service, Products and Services, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead teller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead teller positions, which can be used as a reference in future career path planning. As a Lead teller, it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead teller. You can explore the career advancement for a Lead teller below and select your interested title to get hiring information.
If you are interested in becoming a Lead Teller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Teller for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Teller job description and responsibilities
A lead teller oversees the bank teller staff to ensure customers receive friendly and efficient service.
01/14/2022: Norwich, CT
Lead Teller efficiently processing financial transactions and assisting customers, refer customers to banker when opportunity arises.
02/13/2022: Chattanooga, TN
Lead tellers must be able to manage multiple tasks at once while maintaining an eye on the big picture.
03/06/2022: Paramus, NJ
They may also be responsible for the training of new tellers and the supervision of tellers on their shift.
03/04/2022: Rochester, NY
Trained and coached other team member bank tellers with product knowledge, referrals, and ensured they met their performance goals.
03/15/2022: Milwaukee, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Teller jobs
View more details on Lead Teller salaries across the United States.
01/11/2022: Stamford, CT
Leads tellers can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.
03/05/2022: Rock Island, IL
Add any relevant awards or achievements.
03/13/2022: Greenville, SC
Volunteer for more responsibility.
02/28/2022: Gainesville, FL
Good and accurate cash handling skills will help lead tellers to be successful.
03/27/2022: Raleigh, NC
Step 3: View the best colleges and universities for Lead Teller.