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Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business the business payments. Finexio simplifies the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers’ accounts payable and procurement software.
Our vision is a world in which finance leaders only have to decide “what” to pay- Finexio’s software seamlessly handles the “how” and the “when”.
We are growing 250 % per year and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $65m in investment and is backed by investors JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank. These investors believe in the mission and technology so much so they are also customers and partners.
The Client Operations Associate is responsible for delivering extraordinary customer experience that serves as a differentiator by responding to inquiries, requests and general customer correspondence in a professional and timely manner. It is expected that the Client Operations Associate will be able to independently bring most customer questions to a resolution or, when necessary, act as a liaison between the customer and various internal partners to resolve more complex customer requests or issues.
This is a fast-paced environment and this job requires the ability to adapt to a changing environment. The ideal candidate will have customer support experience within the financial sector, and understands accounting. If you live to make customers happy and successful then you may be the right person for this job!
What You’ll be doing
Full Time
Software & Cloud Computing
$46k-61k (estimate)
11/24/2023
07/09/2024
finexio.com
SAN MATEO, CA
25 - 50
2015
ERNEST ROLFSON
<$5M
Software & Cloud Computing
The following is the career advancement route for Client Operations Associate positions, which can be used as a reference in future career path planning. As a Client Operations Associate, it can be promoted into senior positions as an Office Services Assistant IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Operations Associate. You can explore the career advancement for a Client Operations Associate below and select your interested title to get hiring information.