3 Systems Administrator Jobs in Wixom, MI
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Firebolt Group Inc is Hiring a Systems Administrator Near Wixom, MI
Position OverviewWe are seeking a skilled IT Site Administrator to join our team in Wixom, Michigan. The ideal candidate will be responsible for maintaining our on-site network, ensuring seamless connectivity and functionality for our team of 50 users, including 10 remote employees. Experience in managing and maintaining a VLANed physical network using virtualization, installing hardware, configuration and working with vendors will be essential. They will report to and work closely with the VP of technology and will be responsible for the day to day maintenance and wellbeing of all software and hardware used by the employee base in the USA. They must be a problem solver, able to perform discovery and accurately diagnose issues. Clear communication and the ability to interact with a wide variety of personnel and skillsets is essential. Other responsibilities will be improving user base systems knowledge and recommending efficiency suggestions and optimizations. Additionally, they will be an integral part of the set-up and roll out of new systems as needed and on/off boarding of employees. This role is crucial to support our hardware needs and managing multiple SaaS platforms that are core to our business functions. This role will require the successful applicant to work on-site at the Wixom, MI office.
Essential Responsibilities
Please note the user base are primarily user Windows operating systems, but a handful of exceptions use Mac OS.
Required Abilities
Indoor environment Some travel (
If you're a driven individual who takes pride in delivering high-quality products, we encourage you to apply for this exciting opportunity.What We Offer
What makes Firebolt a great place to work?Our Teams Are Composed Of Individuals From Different Geographies, Cultures, Religions, Ethnicities, Races, Genders, Sexual Orientations, Abilities, And Generations. We Ground Ourselves Through These Brand Tenets
Firebolt Group is an Equal Opportunity Employer. Firebolt Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Firebolt Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Essential Responsibilities
- Network Management: Oversee and maintain the on-site network infrastructure to ensure optimal performance and security. Address any connectivity issues promptly.
- Hardware Support: Ensure all team members, both on-site and remote, have the necessary hardware and equipment to perform their duties effectively. Manage hardware inventories and facilitate upgrades or replacements as needed.
- SaaS Platform Administration: Administer and maintain various SaaS platforms that support our business operations. Ensure these platforms are optimized for user needs and are integrated smoothly with our internal systems.
- Issue Diagnosis and Resolution: Quickly diagnose and troubleshoot IT-related issues. Implement effective solutions to minimize downtime and disruption to business activities.
- Reporting and Documentation: Maintain clear and concise documentation of all IT systems, configurations, and procedures. Prepare regular reports on IT system status, challenges, and resolutions.
- User Support and Training: Provide ongoing support and guidance to staff regarding IT-related matters. Conduct training sessions to enhance staff proficiency in utilizing hardware and software resources.
- Stakeholder Communication: Develop strong relationships with staff and management. Ensure open lines of communication so that staff feel comfortable reporting issues and providing feedback on IT services.
- Vendor Management: Coordinate with external vendors for the procurement of IT equipment and services. Negotiate contracts and manage vendor relationships to ensure quality service delivery.
- Associates Degree (required)
- Bachelor's Degree (preferred)
- CCNA (Preferred)
- Minimum of 2-5 years of experience in a technical role.
- Hubspot
- Monday.com
- Office 365
- Adobe
- Xero
- Google Suite
- DEAR Inventory
- Zoom
- Shopify
- FreePBX
- Verkada
- Azure AD
Please note the user base are primarily user Windows operating systems, but a handful of exceptions use Mac OS.
Required Abilities
- Act independently
- Analyze situations
- Attend to details
- Communicate verbally
- Communicate in writing
- Concentrate
- Empathize
- Identify problems
- Initiate
- Manage pressure
- Motivate self and others
- Multi-task
- Organize
- Problem-solving
- Detail Orientated
- Operate discretely
- Think creatively
- Actively listen to fully understand circumstances
- Collaborate with others to maximize innovation and effectiveness
- Communicate ideas, thoughts, knowledge, and information to foster clarity and engage others
- Consider multiple costs and benefits when problem solving to arrive at most effective decision
- Focus on details to reduce errors and increase efficiency
- Manage time effectively to ensure all work is completed timely and effectively
- Organize work to maximize productivity
- Plan work projects to ensure efficiency
- Resolve conflicts to facilitate goal achievement
- Use empathy to understand the point of view of others
- Respond effectively to sensitive inquiries or complaints
- Resolve issues using conflict management skills
- Manage multiple priorities and demands within established requirements
- Exercise tact, discretion, and diplomacy
- Write concise and clear documentation
- VP of Technology
- Hardware and Software maintenance
- Provide training to group and individual users, driving adoption
- Ensuring the systems as well as process are being used to best effect the user base
- Proactively make suggestions in addition to flagging issues
- Log and troubleshoot hardware and software errors, providing recommendation of solutions
- Maintenance of Hardware Log, purchasing and configuring new hardware
- Working with a third-party network maintenance team to ensure the office local network is secure and operating well.
- Onboarding and offboarding of staff, both software and hardware
- Communicate systems changes effectively to the user base, providing training as needed on an ad hoc basis
- All other duties assigned
- Phones
- Computer/Laptops/Tablets
- Monitors/Televisions
- Printers/Copiers/Scanners
- CCTV
- This position is active at times and requires routine movement through the Wixom facility
- Prolonged times in a seated position
- The employee may lift items over 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
If you're a driven individual who takes pride in delivering high-quality products, we encourage you to apply for this exciting opportunity.What We Offer
- A collaborative, team-oriented culture that embraces inclusivity, diversity, growth, and community connection.
- Competitive salary, performance bonuses, generous paid time off policy, Medical, Dental & Vision Plans, and more!
- Professional development and unlimited growth opportunities.
What makes Firebolt a great place to work?Our Teams Are Composed Of Individuals From Different Geographies, Cultures, Religions, Ethnicities, Races, Genders, Sexual Orientations, Abilities, And Generations. We Ground Ourselves Through These Brand Tenets
- Invention & Excellence
- Inclusivity & Equality
- Nature & Well-Being
Firebolt Group is an Equal Opportunity Employer. Firebolt Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Firebolt Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Job Summary
JOB TYPE
Full Time
SALARY
$96k-118k (estimate)
POST DATE
06/01/2024
EXPIRATION DATE
07/26/2024
WEBSITE
firebolt-group.com
HEADQUARTERS
Wixom, MI
SIZE
25 - 50
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