Position Summary : This position is fully accountable for the profitable consistent operations execution of a specific shift designated by the Owner / General Manager while adhering to all company guidelines and regulations.

The Shift Lead reports to the owner / General Manager.

Essential Functions :

Ø Ensure the restaurant is in full compliance with all local, state and federal regulations

Ø Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures

Ø Ensure the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.

Ø Provide leadership to the restaurant team to consistently meet standards of superior customer service, quality and cleanliness while embracing the Firehouse Subs "Culture" of a cheerful and fun work environment.

Leadership and professionalism includes however, not limited to, no fraternization of any kind with crew members.

Ø Be the Role Model for delivering operations excellence.

Ø Assist the General Manager in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.

Ø Participate in interviewing, training and disciplining employees under the guidance of the general manager.

Ø Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.

Ø Be Ready , Be Focused , Be Here !

Ø Understand and demonstrate the behavior of the Concept of Customer Comes First, Dining Room Second, Everything Else is Last

Supporting Duties :

• Able to work on his / her feet for extended periods of time
• Able to lift up to 50 lbs
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities
• Represent Firehouse Subs in a professional and positive manner at all times
• Communicate effectively to Owners, General Manager and Firehouse Subs Home Office Personnel all issues and opportunities which may impact business
• Maintain restaurant equipment in full working order and communicate problems immediately to Owner / General Manager
• Ability to analyze business trends and help develop plans / implement plans for success. Any other duties assigned by General Manager / District Manager / Owners.

Job Types : Full-time, Part-time

Pay : $13.50 - $15.00 per hour

Benefits :

• Employee discount
• Flexible schedule
• Paid time off

Restaurant type :

• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift :

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range :

• Monday to Friday
• Weekend availability

Experience :

• Restaurant Experience : 1 year (Preferred)

Work Location : In person

Last updated : 2024-06-08