17 Collections Specialist (Remote) Jobs in New York, NY
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First American is Hiring a Remote Collections Specialist (Remote)
What We DoPerforms a variety of collection activities including making collection calls and/or creating correspondence in a fast-paced goal-oriented collections department. Responsibilities include providing customer service regarding collections issues, process customer refunds, process and review account adjustments, and assist in resolving client discrepancies.
What You’ll Do
- Responsible for collection of medium to complex/difficult accounts and situations.
- Responsible for the research and resolution of escalated delinquent customers
- Prepares justification packages to Management regarding the write-off or turn over to a collection agency for severely delinquent customers.
- Prepare weekly and monthly updates and status reports of outstanding delinquencies.
- Prepare and mail delinquent invoices to customers monthly.
- High School diploma or equivalent
- Typically requires 3-5 years of high-volume commercial collections experience.
- Business to Business collections experience
- Knowledge of billing and collections procedures.
- Knowledge of accounts receivable preferred.
- Knowledge of State and Federal Fair Debt Collections Laws, US Bankruptcy Code, and bankruptcy procedures and regulations.
- Excellent customer service skills and the ability to manage conflict and negotiate successful outcomes.
- Must be able to analyze and interpret medium to high complexity documents to make sound decisions and recommendations.
- Able to organize, plan and prioritize work
- Proficient in time management.
- Able to thrive on working in a fast-paced environment, prefer managing multiple priorities within a high-energy, collaborative, fast moving environment.
- Strong computer skills including all applications in Microsoft Office.
- Excellent verbal and written skills.
- Strong attention to detail, goal oriented.
- Experience with mainframe system Oracle preferred.
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Job Summary
Full Time
$41k-52k (estimate)
07/10/2024
07/12/2024
firstam.com
CROSSLAKE, MN
15,000 - 50,000
1889
Public
MARTINEZ JENNIFER
$5B - $10B
Related Companies
About First American
First American provides title insurance and settlement services for real estate and mortgage industries.
The job skills required for Collections Specialist (Remote) include Customer Service, Accounts Receivable, Attention to Detail, Bankruptcy, Goal Oriented, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Specialist (Remote) positions, which can be used as a reference in future career path planning. As a Collections Specialist (Remote), it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist (Remote). You can explore the career advancement for a Collections Specialist (Remote) below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
02/26/2022: New York, NY
Collections specialists are responsible for managing overdue accounts for an organization.
12/16/2021: Port Arthur, TX
They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
01/03/2022: Omaha, NE
remind the clients for the overdue payment
01/05/2022: Fayetteville, NC
Contact clients for overdue outstanding payment
02/28/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
02/02/2022: Omaha, NE
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
02/04/2022: Idaho Falls, ID
These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
02/03/2022: Elkhart, IN
Learn excellent knowledge of billing procedure
03/03/2022: Utica, NY
Relevant work experience as a Collections Specialist are prefered
03/03/2022: Charleston, SC
Step 3: View the best colleges and universities for Collections Specialist.
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