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First Bank
Ellisville, MO | Full Time
$38k-48k (estimate)
2 Weeks Ago
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Client representative
First Bank Ellisville, MO
$38k-48k (estimate)
Full Time | Banking 2 Weeks Ago
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First Bank is Hiring a Client representative Near Ellisville, MO

Position Details

Banking Specialist I

This position, Banking Specialist I, may be called by many other names : Teller, Client Service Representative, Member Services, etc.

At First Bank, we choose to call you a specialist because that is what you are! You are the front line or first point of contact providing client service for our clients, and you specialize in the products and services that help our clients meet their current and future financial needs.

What You Will Be Doing

  • Supporting our Bank’s culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible.
  • Ensuring continued relationships with our clients by processing client transactions such as deposits, withdrawals, payments, check cashing, etc.

courteously, accurately and as expeditiously as possible.

  • Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM / ITM network, Debit Card, and Client Contact Center.
  • Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM, and vault, if needed.

Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management.

  • Furthering personal development by actively seeking out and maintaining basic product knowledge of all Bank products. This may be obtained through training courses, branch meetings, corporate communications, etc.
  • Contributing to the Bank’s success by identifying sales opportunities and referring clients to the appropriate area. Working towards achievement of branch and individual sales and referral goals.

In-Store) Should cultivate relationship with retail store associates.

Provide and support staffing assistance within an assigned Hub.

What Do You Need for this Position?

  • High School Diploma or Equivalent
  • Minimum of 12 months previous client service experience preferred
  • Previous cash-handling experience required
  • Previous banking experience strongly preferred
  • NLMS registration preferred
  • Developed customer service skills, including written and verbal communication
  • Ability to use a PC and alpha / numeric keyboard
  • Flexible work week schedule, which may include Saturdays
  • Multi-lingual, a plus
  • Military Veterans are encouraged to apply
  • Last updated : 2024-06-06

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$38k-48k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

09/07/2024

WEBSITE

localfirstbank.com

HEADQUARTERS

BURLINGTON, NC

SIZE

500 - 1,000

FOUNDED

1935

CEO

KEITH STRICKLAND

REVENUE

$5M - $10M

INDUSTRY

Banking

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About First Bank

Established in 1935, First Bank is now the largest independent, full-service community bank headquartered in North Carolina. With more than 100 branches across the Carolinas, we provide the best-in-class financial solutions, advice and technology you need to manage your home or businesswith local decision makers who know your name and live in your neighborhood. Come see why individuals, families and businesses have trusted us for generations. Member FDIC | Equal Housing Lender

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If you are interested in becoming a Client Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Representative job description and responsibilities

Provide excellent services and ensure client satisfaction.

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Maintain positive and long term client relationships for business growth.

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Client Representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Representative jobs

A client representative speaks for, acts on behalf of and occasionally makes decisions for his client.

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Client Representatives have distinct personalities.

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Client Representatives may be full-time or part-time.

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Focus on Common Complaints & Provide Solutions.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Client Representative.

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