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Digital Banking Product Manager
First Bank St Louis, MO
$102k-134k (estimate)
Full Time | Banking 2 Days Ago
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First Bank is Hiring a Digital Banking Product Manager Near St Louis, MO

Position DetailsProduct Management Officer - Digital FocusAs a Digital Product Manager with a digital focus, you will support First Bank in becoming the bank of choice for families and businesses in the markets we serve by partnering closely with our technology and business division teams to develop and/or implement a best-in-class digital product set that meets the needs of our clients. You naturally claim ownership of the entire lifecycle of features and components: all through Discovery, Design, Development to ultimately Launch. A successful product will begin by tapping into the voice of the customer to fully understand customer needs and expectations, building strong relationships with internal and external partners, analyzing product data, creating and executing on comprehensive product strategy and working with sales and marketing teams to optimize product performance.
What You Will Be Doing
  • Collaboration with the multiple frontline employees and customers to gain a clear understanding of customer needs and expectations
  • Lead implementation and integration of third-party technology platforms
  • Work with assigned technology vendors, ensure partnership performance and bank awareness of all digital product and service offerings and how they add value
  • Partner with technology and development teams to develop new digital banking solutions/products
    • Create product vision
    • Establish and execute on product strategy and roadmap with clear timeline and deliverable due dates
    • Prioritize development of product features and functionality
    • Develop user stories and turn them into actionable tasks
    • Manage product backlog
  • Responsible for developing a testing agenda to improve products; with a strong understanding and use of statistical model (i.e. testing designs which can produce results that are statistically significant to share with key stakeholders)
  • Work with BI team to establish appropriate product reporting for product performance management
  • Review product pricing and fees, ongoing, presenting the business case for any recommended pricing changes and executing on changes approved
  • Function as the bank’s subject matter expert on assigned product family, including product details, market conditions, regulatory requirements and risks
  • Other duties as assigned
What Do You Need for this Position?Required Skills & Experience
  • Technical Product Knowledge and Expertise
  • Agile Methodology Experience
  • Critical Thinking and Analytical Skills
  • Business Acumen
  • Effective Communication
  • Strong Empathy and Leadership Skills
  • Problem-Solving
  • Time Management
  • Ability to Influence
  • Flexibility
  • Strategy and Roadmap Creation
  • Research Skills
EDUCATION And/or EXPERIENCEBachelor's degree (B. A.) from four-year college or university required, with an MBA preferred. We are also looking for an individual with a minimum of 5 years of experience working as a digital product manager/owner/lead and a minimum of five to ten years of experience and/or training in banking, strategy, product management, and data analytics; high analytical acumen and strong technical skills; or equivalent combination of education and experience. Proven leadership skills and an entrepreneurial mindset are essential. Strong communication and positioning skills and sound business judgement.
Language SkillsAbility to read, analyze, and interpret financial reports and legal documents. P&L management experience is a plus. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
About UsBe a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.
DiversityAt First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.
First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.
At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making.
Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$102k-134k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/31/2024

WEBSITE

localfirstbank.com

HEADQUARTERS

BURLINGTON, NC

SIZE

500 - 1,000

FOUNDED

1935

CEO

KEITH STRICKLAND

REVENUE

$5M - $10M

INDUSTRY

Banking

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About First Bank

Established in 1935, First Bank is now the largest independent, full-service community bank headquartered in North Carolina. With more than 100 branches across the Carolinas, we provide the best-in-class financial solutions, advice and technology you need to manage your home or businesswith local decision makers who know your name and live in your neighborhood. Come see why individuals, families and businesses have trusted us for generations. Member FDIC | Equal Housing Lender

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