2 Call Center Representative Jobs in Anderson, IN
First Call Temporary Services is Hiring a Call Center Representative Near Anderson, IN
Responsibilities include (but are not limited to):
• Respond efficiently and accurately to calls and emails.
• Utilize call center software, applications, databases, and tools.
• Understand and strive to achieve daily AHT and ACW goals.
• Engage in active listening, confirm, or clarify information, and manage and resolve complaints.
• Build lasting relationships with clients and other call center team members.
• Take part in training and other learning opportunities to expand knowledge of company products, services, and policies.
• Ability to work independently and manage a job from start to finish with minimal supervision.
• Adhere to all company policies and procedures.
Call center and computer experience is a must and reflected within work history.
Schedule:
• Start and end hours may vary: 8:00-9:30a to 4:00-5:30p Monday-Friday
• May have extended hours up to 6:00p and/or Saturday work during peak AND/OR mandatory OT
• Work is on-site at our client's facility - not a remote position.
Required Skills/Abilities:
• Previous experience, at least 1 year call center experience
• Proficiency with computers, especially software applications including MS Word, email, SAP is a plus
• Exceptional interpersonal and rapport building skills
• Strong written and verbal communication
• Strong time management, organizational skills, and decision making skills
• Detail oriented, consistent, adaptable, and accountable
• Proficiency in problem analysis and problem solving
• Ability to multitask
• Strong attendance
Pay: $17.00 per hour
**Resume required!- Candidates will not be considered without a resume and completed application.
Please contact the Anderson office 756-640-8235.
Job Summary
Full Time
$37k-48k (estimate)
06/06/2024
08/05/2024
The job skills required for Call Center Representative include Call Center, Problem Solving, Verbal Communication, Time Management, Active Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Step 3: View the best colleges and universities for Call Center Representative.
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