14 Casualty Claims Supervisor Jobs in Chicago, IL
First Chicago Insurance Company (FCIC) is Hiring a Casualty Claims Supervisor Near Chicago, IL
We are adding to our Claims Management Team!The Casualty Claims Supervisor will be responsible for the direct supervision of the Casualty Claims unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusions of claims. Monitor production, staff development and the quality of files assigned to the Unit.
Seeking local candidates to work in the Bedford Park location, approximately one mile south of Chicago Midway Airport. Hybrid Opportunities Available.Duties & Responsibilities
- Lead, motivate, and provide direction to the Casualty Unit
- Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained.
- Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority.
- Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained.
- Oversee the implementation and monitoring of procedures to assure effectiveness and compliance.
- Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.
- Work with staff relative to any suits drawn on cases with respect to litigation handling.
- Develop and manage a cost effective defense strategy.
- Identify Systems issues/problems/suggestions for enhancements.
- Manage the administrative functions of the unit which include:
- Review, provide direction and assign new losses
- Screening and selecting candidates
- Setting performance objectives and monitoring performance results
- Conduct performance appraisals
- Complete reports as necessary
- Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
- Conduct unit meetings
- Review and respond to Department of Insurance complaints
- Review and direct claim activity on customer inquiries
- Complete special projects as assigned.
- 5 years auto liability claims and supervisory experience.
- 5 years managing litigated personal auto files.
- Strong technical and administrative background in auto claims handling.
- Ability to work independently on technical and administrative matters in accordance with company policy and procedures.
- Good leadership, training and development skills.
- Excellent communication, interpersonal and organizational skills.
- Ability to pass written examinations where required by state statutes to become a licensed claim.
- Competitive Salaries
- Flexible Work Schedules
- Hybrid Remote/In-Office Opportunities Available
- Commitment to your Training & Development
- Medical and Dental
- Telemedicine Benefit
- 401k with a generous company match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement Training Programs
- Wellness Program
- Fun company sponsored events
- And so much more!
Job Summary
Full Time
Insurance
$95k-118k (estimate)
05/30/2024
07/12/2024
firstchicagoinsurance.com
CHICAGO, IL
50 - 100
1920
SUSAN J ALBRECHT
$5M - $10M
Insurance
Related Companies
About First Chicago Insurance Company (FCIC)
The company was founded on December 14, 1920 as the Chicago Ice Producers Mutual Liability Company. Originally organized as a mutual insurance company, its initial purpose was to insure the members of the Chicago District Ice Association for general liability, Workers Compensation, public liability for horses and wagons, and commercial vehicle insurance. Association members donated the $26,225 that was needed at that time to start insurance operations. The company was granted licenses to operate in the States of Illinois, Indiana and Wisconsin, which continue to be held today. In the 1930s, th...e company expanded into insuring the private passenger vehicles of the owners and employees of the ice companies. This business was later enlarged to include individuals referred by policyholders of the company. The companys name was changed to Chicago Mutual Liability Company in 1961. During the 1970s and 1980s, the company evolved from its original focus as a commercial lines insurer to become an automobile insurer. At the end of 1994, the Board of Directors decided to exit the Workers Compensation and general liability lines and concentrate on the personal and commercial auto lines of business. In 1991 the Board of Directors decided to change the companys distribution system from direct writing to partnering with independent producers. The company had maximized its growth as a direct writer and needed to adopt a different strategy. The companys name was changed again in 1996 to Chicago Mutual Insurance Company. In 2006, the company was converted from a mutual form of governance to a stock company. It was renamed First Chicago Insurance Company, and became a subsidiary of J & P Holdings, Inc. Innovation is the companys focus as the 100th anniversary of its founding approaches. Management continues to search for opportunities that will serve our current policyholders and contribute to the company's growth and profitability.
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The job skills required for Casualty Claims Supervisor include Leadership, Customer Service, Claim Handling, Teamwork, Claims Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Casualty Claims Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Casualty Claims Supervisor. Select any job title you are interested in and start to search job requirements.
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