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First Citizens Bank
San Francisco, CA | Full Time
$93k-117k (estimate)
5 Days Ago
First Citizens Bank
San Francisco, CA | Full Time
$96k-121k (estimate)
5 Days Ago
Research Analyst II - Client Insights
First Citizens Bank San Francisco, CA
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$96k-121k (estimate)
Full Time 5 Days Ago
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First Citizens Bank is Hiring a Research Analyst II - Client Insights Near San Francisco, CA

Overview

Silicon Valley Bank (SVB) is seeking an experienced professional to manage market research projects from inception to completion. This is an important role within the Client Insights team, which is responsible for representing the client voice in decision making across the organization.

Responsibilities

This individual will be responsible for:

  • Independently managing all aspects of the research process from scoping to research design, analysis, interpretation of results, and delivery of presentations to support various initiatives through close collaboration with teams throughout the organization. Including, but not limited to:
    • Developing cohesive measurement strategies and methodologies to influence business decision-making processes.
    • Analyzing various sources of data to identify market and competitive trends and insights
    • Translating insights into clear, practical recommendations through creative and compelling presentations
  • Representing the client in strategic discussions - inform briefs, development of product and company level narratives, and answer executive-level questions to ensure that action is taken on insights.
The right candidate should be able to cultivate consultative-based relationships and work as a strategic partner to senior leaders, and to support decision making with powerful client insights.

The candidate must be results-oriented, client focused, and have excellent written and verbal/visual communication skills.

Qualifications

    Bachelor's Degree and 5 years of experience in Research, Statistical Methodology, Data Analysis, or Database Maintenance OR High School Diploma or GED and 9 years of experience in Research, Statistical Methodology, Data Analysis, or Database Maintenance
Additional Preferred Qualifications:
      • BA/BS required
      • At least 5-7 years of customer research experience, with a level of proficiency with all aspects of research both qualitative and quantitative
      • Sound understand of research principles and design methodologies
      • Resourceful, pragmatic and flexible while keeping research standards
      • Data savvy with a strong attention to detail and accuracy; SPSS and Q proficient
      • Strong organization and problem-solving skills to prioritize multiple project and tasks
      • Experience in B2B, financial services, or in the innovation sector a strong plus
      • User experience research is also a plus
The base pay for this position in CA is generally between $130,500 and $200,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20 hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

Job Summary

JOB TYPE

Full Time

SALARY

$96k-121k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/17/2024

WEBSITE

firstcitizens.com

HEADQUARTERS

MILWAUKEE, WI

SIZE

3,000 - 7,500

FOUNDED

1898

CEO

RALPH GARCIA

REVENUE

$1B - $3B

INDUSTRY

Banking

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About First Citizens Bank

For more than 100 years, Raleigh, N.C. -headquartered First Citizens Bank has helped customers do more with the money they earn, save and invest. Along the way, weve built our company on such timeless values as integrity, hard work and taking the long-term view. In 1898, First Citizens began as the Bank of Smithfield in Johnston County, N.C. From a single office, First Citizens has grown to more than 550 branches in 19 states. First Citizens today is a full-service banking institution with more than 6,500 employees. Our parent company, First Citizens BancShares, Inc. (NASDAQ: FCNCA), has more ...than $35 billion in assets. First Citizens is now the countrys largest family-controlled bank, with a record of stable leadership few institutions can rival. First Citizens offers: Traditional banking services. Essential business and professional services. Wealth management capabilities. Hundreds of branches and ATMs, a full-service telephone bank and sophisticated online and mobile banking offerings. For over 120 years, customers have trusted First Citizens with their money and their futures. And thats a trust weve always taken seriously. For every First Citizens customer, now and in the future, we make a simple promise: We will always live and work by the values that have distinguished First Citizens since the day we opened our doors. Forever First is our commitment to the people, businesses and communities who rely on us to be the best bank we can be. As we say, Money isnt everything. But so much depends on what you do with your money. First Citizens Bank. Forever First. Visit firstcitizens.com or call toll-free 1.888.FC DIRECT (1.888.323.4732). Equal Housing Lender Member FDIC More
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