1 Full Time Express Teller Job in Kokomo, IN
First Farmers Bank & Trust is Hiring a Full Time Express Teller Near Kokomo, IN
Description
EXPRESS TELLER – - KOKOMO, IN
DEPARTMENT: Branch Operations
CLASSIFICATION: Non-Exempt
REPORTS TO: Express Teller Manager/Call Center Manager
SUPERVISES: None
POSITION SUMMARY:
Responsible for answering customer inquiries and completing transaction requests received through the Interactive Teller Machine. This position is responsible for performing Teller transactions for existing customers in a professional, courteous, and timely manner according to bank procedures. This position requires extensive customer interaction, and a broad knowledge of all bank products and general operations. Provides exceptional customer service in response to customer needs and requests.
DUTIES:
- Processing customer transactions through the Interactive Teller Machine, such as, cashing checks, handling deposits, withdrawals, loan payments and transfers
- Provide information on balance inquiries and answer any transactional questions regarding current deposit and loan products
- Manage and resolve all customer requests for updates, inquiries or other issues
- Provide quality customer service through knowledge of all bank products and services
- Handle high volume of customer transactions in a sometimes stressful, time sensitive environment
- Compliance with all branch policies and procedures
- Perform other duties as assigned
Requirements
RELATIONSHIPS/QUALIFICATIONS:
- Responsible to the Express Teller Manager/Call Center Manager for the fulfillment of duties assigned
- Knowledge of appropriate government regulations, bank products and bank operations
- Must have excellent communication and listening skills and a strong commitment to providing quality service and attention to detail
- Position requires dedication to customer service by responding in a professional manner to customer questions and concerns
- Must have the ability to maintain confidentiality in daily operations and interactions with customers
- Work effectively in both a team and independent environment
WORKING CONDITIONS:
- Normal office environment
- Extended viewing of computer screens
- Moderate lifting up to 25 pounds
- Repetitive hand and arm movement
- Prolonged periods of sitting/standing
Job Summary
Full Time
Banking
$31k-37k (estimate)
05/30/2024
07/29/2024
ffbt.com
HUNTINGTON, IN
100 - 200
1885
MARK WOLF
$50M - $200M
Banking
Related Companies
About First Farmers Bank & Trust
Founded in 1885, as Mark Tullys Exchange Bank, our institution has steadfastly committed itself to preserving the traditions of rural banking and bringing that style of service to new markets. First Farmers Bank & Trust is a privately held financial institution dedicated to serving its communities with state of the art banking products with old fashioned service. In the dynamic world of financial services, we at First Farmers pride ourselves on retaining our hometown flavor and quality customer service, while providing innovative commercial lending and deposit products at competitive rates. Fi...rst Farmers Bank & Trust now serves over 60,000 clients throughout Indiana and Illinois from 35 conveniently located branch offices and has become one of the premier community banks in the Midwest. With over 350 employees and over $1.9 billion in assets, the bank has come a long way from Mark Tullys original Exchange and is now the largest Agricultural bank east of the Mississippi River as designated by the FDIC. But central to the bank focus is the commitment to remain an independent institution, free to change dynamically to meet the needs of its customers and communities. At First Farmers Bank & Trust, we have always understood that our most valuable asset is the quality and commitment of our people. We have created a progressive work environment that promotes and rewards excellence. We enjoy a relaxed working atmosphere, competitive salary scale, and excellent benefits packages. First Farmers Bank & Trust promotes a healthy and happy work environment by providing a wellness and recognition program. We also provide opportunities for internal and external educational programs. A current list of employment opportunities is available at: https://ffbt.applicantstack.com/x/openings Please contact Guy Staska, Human Resources Advisor, with any questions at (574) 241-4588.
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