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First Fed
Port Angeles, WA | Full Time
$59k-96k (estimate)
1 Week Ago
First Fed
Port Angeles, WA | Full Time
$61k-97k (estimate)
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Learning & Development Consultant
First Fed Port Angeles, WA
$61k-97k (estimate)
Full Time | Consumer Services 3 Weeks Ago
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First Fed is Hiring a Learning & Development Consultant Near Port Angeles, WA

Who We AreFirst Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington. We are committed to investing in our amazing team and technologies which enable better service for our customers and communities. In 2021, First Fed was recognized as a Best Workplace by Puget Sound Business Journal and a Best Bank by Forbes, Peninsula Daily News, and Bellingham Alive.
We welcome applicants from all backgrounds – our diversity makes us stronger. In 2023, we are celebrating our first 100 years of service.
Our Values Optimism: We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.
Initiative: We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.
Respect: We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.
Growth: We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.
Ownership: We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.
Position PurposeAdminister and facilitate learning and development programs for new and existing employees using the ADDIE model that incorporate the principles of adult learning, promote the transfer of skills to the workplace, and ensure an exceptional customer experience. Responsibilities include facilitating learning using a variety of delivery strategies and evaluating/improving program effectiveness.
Essential Functions
  • Training Program Development: Design, develop, and implement comprehensive training programs aligned with organizational objectives and employee development needs. This includes onboarding programs, skill enhancement workshops, technology training, leadership development initiatives, and compliance training.
  • Content Creation: Create engaging and effective learning materials, including presentations, e-learning modules, training manuals, and job aids. Ensure content is up-to-date, relevant, and accessible to all employees.
  • Facilitation and Delivery: Facilitate training sessions using a variety of delivery methods, such as classroom instruction, virtual training, and interactive workshops. Deliver training programs effectively to diverse audiences while maintaining high levels of engagement and participation.
  • Learning Assessment and Evaluation: Develop assessment tools and metrics to measure the effectiveness of training programs. Conduct evaluations to gather feedback from participants and stakeholders, and use data to continuously improve and refine training initiatives.
  • Collaboration and Stakeholder Engagement: Collaborate with department managers, subject matter experts, and other stakeholders to identify learning needs and prioritize training initiatives. Build strong relationships across the organization to promote a culture of continuous learning and development.
  • Compliance and Regulatory Training: Stay updated on industry regulations, compliance requirements, and best practices related to banking operations. Develop and deliver compliance training programs to ensure all employees maintain the highest standards of ethics and regulatory compliance.
  • Performance Evaluation: Implement evaluation mechanisms to assess the effectiveness and impact of training programs. Gather feedback from participants and stakeholders to measure learning outcomes, identify areas for improvement, and ensure continuous enhancement of training initiatives
  • Maintain course catalog, enrollment and report within various LMS systems used by First Fed.
  • Perform related duties and responsibilities as required.
Qualifications/Requirements
  • Associate degree in a business, communications, or education-related curriculum strongly preferred.
  • Typically requires five or more years of experience in banking.
  • Three to five years combined banking management and/or training experience strongly preferred.
  • A strong working knowledge of First Fed and HR policies, procedures, and systems.
  • Strong commitment to internal customer service standards.
  • Knowledge and experience with core systems and other bank software.
  • Strong computer skills with working knowledge of Outlook, Word, PowerPoint, and Teams.
  • Excellent written and verbal communication skills.
  • Strong organizational, planning, and time management skills.
  • Ability to work independently and collaboratively with a variety of people at different organizational and skill levels
  • Familiarity with active learning strategies and adult learning principles.
  • Valid WA state driver’s license.
Physical RequirementsThe work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.
Pay Grade
  • The pay range for this position is $26.45 - $53.95
  • The typical hiring range for this position is $26.45 – $30.35
  • The incentive plan for this position is the Staff Support Incentive plan. It is paid out quarterly with a 5% target payout.
  • Employees will be eligible for our benefits package including medical, dental, and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products, and more! Additional information on our benefits package can be viewed at https://www.ourfirstfed.com/careers

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$61k-97k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

07/22/2024

WEBSITE

ourfirstfed.com

HEADQUARTERS

SEQUIM, WA

SIZE

100 - 200

FOUNDED

1923

CEO

JAYMEE PECK

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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About First Fed

First Fed is a local community bank in Washington which has served customers and communities since 1923. Currently First Fed has 13 locations offering services in Clallam, Jefferson, King, Kitsap, and Whatcom counties. Two new branches will be opening in Ferndale and Bellevue in summer 2020. First Fed is a subsidiary of First Northwest Bancorp (FNWB), a holding company for the bank and other investments. Our Values Optimism Respect Initiative Growth Ownership Member FDIC, Equal Housing Lender, NMLS Institution # 403586

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