1 Assistant Director of Loan Operations Job in Oklahoma, OK
First Fidelity Bank is Hiring an Assistant Director of Loan Operations Near Oklahoma, OK
Management
Job Location
OK OKC 39th Expressway - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
None
Job Shift
Day
Job Category
Loan Operations
DescriptionSUMMARYThe Assistant Director of Loan Operations assists the Director of Loan Operations serving as a leader of the Loan Operations Department, overseeing all operational functions, staff management, business continuity planning and service level agreements Works with the Director of Loan Operations to establish department strategies and risk-based internal controls. Develops appropriate policies and procedures to achieve maximum levels of client service, productivity and efficiency while ensuring compliance with banking regulations. Provides guidance and direction to subordinate supervisors in managing and motivating staff. Provides effective coaching for accountability to maximize optimum service performance, while providing motivation to inspire continuous improvement of individual and team performance. Exercises significant judgment and discretion in decision-making within defined but broad limits of authority.
FUNCTIONAL AND SUPERVISORY AREAS OF RESPONSIBILITYLoan Document Preparation Loan Related Account/GL Reconciliations
Required Regulatory Disclosures Collateral & Loan Tracking/Monitoring
Loan Booking Loan Payment Posting/Returns
Loan Funding Ongoing Servicing of Complex Commercial Loans
Collateral Perfection Document Imaging & Retention
Collateral & Loan Tracking/Monitoring Credit Disputes/Complaints
PRIMARY DUTIES/RESPONSIBILITIES:This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
- Responsible for all functions performed in Loan Operations, as determined by the Director of Loan Operations.
- Works with the Director of Loan Operations in providing visionary leadership to optimize service performance and inspire continuous improvement of Loan Operations.
- Works with the Director of Loan Operations to develop and drive the achievement of departmental strategic goals and objectives in support of Bank-wide strategies. Allocates resources to ensure objectives are met.
- Exercises broad decision-making authority based on what is best for customers, the Bank and account officers. Has authority to take significant, calculated risks after evaluation of facts assuring quality customer service to all loan customers.
- Champions the adoption of innovative operational and technological solutions and business process automation supportive of the Bank’s Strategic Plan, including vendor provided enhancements.
- Develops and enhances Loan Operations’ service standards and their successful delivery.
- Identifies Key Performance Metrics and measures and reports performance against those KPMs.
- Develops and recommends new programs to improve efficiency, policies, operating procedures, and revision of internal standards.
- Provides staff with clear, concise written guidelines and minimizes losses through effective internal controls.
- Responsible for hiring and onboarding talent as well as coaching, mentoring, and evaluating subordinate managers.
- Clearly communicates job expectations and holds Loan Operations management and staff accountable for job proficiency, productivity, project completion, professional standards and training/career development requirements.
- Mentor management and staff members as they work to achieve individual and team performance goals. Addresses performance concerns in a timely manner when appropriate.
- Facilitates recurring team meetings that foster collaboration and strong communication (specifically to instill the FFB Culture) within the Loan Operations team.
- Work with Loan Operations managers to ensure Loan Operations staff receive cross-training to cover one another’s job duties for business continuity purposes. Ensures documented desk procedures are current.
- Responsible for ensuring compliance with policies and procedures and federal and state laws.
- Other duties as assigned by Director of Loan Operations.
- Minimum of 5 years of experience in a Loan Operations management position.
- 2-4 years of supervisory/managerial experience
- Bachelor’s degree or equivalent combination of education and experience
- Excellent oral and written communication skills required to establish goals, direct, and evaluate staff; interact with employees, industry peers, and outside vendors; make recommendations; prepare reports; and conduct presentations.
- Tactical as well as strategic thinker, with excellent leadership skills. Collaborative approach to management.
- Excellent organization, project management, execution, and delivery skills. Must be able to multi-task with frequent interruptions; be comfortable in a fast-paced, changing environment; and manage multiple projects to conclusion on time.
- Thorough knowledge of Generally Accepted Accounting Practices (GAAP) as it related to loan processing.
- Thorough knowledge of loan system processing and reporting options, preferably with experience working with Jack Henry product suites.
- Thorough knowledge of bank operations, including extensive knowledge of state, federal, and regulatory requirements related to consumer and commercial loan doc preparation, processing, documentation perfection, and the reporting standards for those loans.
- Excellent PC skills, specifically Microsoft skills (Outlook, Excel, Word) and ability to master all the bank’s systems and software.
PHYSICAL REQUIREMENTS: Normal office environment and activity, including extended periods of sitting, typing and repetitive motion.
EOE/disability/vets
Job Summary
Full Time
Banking
$97k-131k (estimate)
06/22/2024
07/20/2024
ffb.com
GLENDALE, AZ
200 - 500
1920
$50M - $200M
Banking
Related Companies
About First Fidelity Bank
First Fidelity Bank takes pride in its legacy as a community bank. Since 1920, weve been serving clients with the high level of individual care that community banks are known for, while using the same sophisticated technology as large national banks. An award-winning financial institution, First Fidelity Banks commitment to our clients personalized needs and to bringing the most advanced banking experience to the market sets us apart. Based in Oklahoma, First Fidelity has branches in the Oklahoma City and Tulsa metro areas, as well as the Phoenix, Arizona, metro area. Our 29 branches are conve...niently located across the markets we serve. Of course, we are also a fully automated financial institution with the latest virtual technology allowing you to conduct all your business online, wherever you go. First Fidelitys leadership represents generations of banking experience. Each of our nearly 350 employees are valued members of the "First Fidelity family" and are dedicated to building a meaningful relationship with clients. As a result, our clients have come to expect the very best in customer service. Giving back to our neighbors is a core value of First Fidelity Bank, and our leaders are devoted to a workforce who share in that passion. Annually, FFB donates a total of more than $500,000 to local charities and educational foundations. First Fidelity is proud to participate in the annual United Way giving campaign in each of the cities we serve, helping to lead the way in corporate giving. As the winner of the Forbes Best Bank in Oklahoma, our level of care and convenience is unmatched. Its a testament to our commitment to the communities we serve. First Fidelity Bank is an Equal Opportunity Employer and Equal Housing Lender. Member FDIC.
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