391 customer service assistant lead Jobs in honolulu, hi
DR Horton Inc. is Hiring a Customer Service Assistant Near Honolulu, HI
Job Description Customer Service Assistant - 2201340 **Description**
was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information.
**D.R. Horton, Inc.** is currently looking for an Customer Service Assistant in the Warranty Department. The right candidate will act as the point of initial contact between the homeowner and the company regarding customer service issues. Complete data entry and the processing of warranty repair request and service reports.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
* Assist customers, trades, and field personnel over the phone
* Act as a liaison between the Customer Service Department and homeowners
* Act as a liaison between homeowners and the Customer Service Manager and Coordinators
* Ensure the entry of all incoming and outgoing work order requests, POs, and basic letters
* Maintain and create customer history and reports
* Answer incoming phone calls and put them in contact with the appropriate personnel to resolve problems
* Prepare the orientation and walk-through booklets
* Maintain the department inventory as well as homeowners files
* Process field representatives' status of ongoing work
* Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
**Qualifications**
**Education and/or Experience**
* High school diploma or general education degree (GED)
* One to two years of related experience and/or training
* Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
* Proficiency with MS Office and email
**Preferred Qualifications**
* Strong oral and written communication skills
* Ability to multi-task and attention to detail
* Bilingual preferred
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
* Medical, Vision and Dental
* 401(K)
* Employee Stock Purchase Plan
* Flex Spending Accounts
* Life Insurance
* Vacation, Sick, Personal Time and Company Holidays
***Build YOUR future with D.R. Horton, Americas Builder. #WeBuildPeople2***
us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!
LinkedIn, Twitter, Facebook, Instagram
**Primary Location**
: Hawaii-Honolulu
Job Summary
Full Time
$37k-46k (estimate)
06/22/2024
07/11/2024
continentalhomes.com
Wauseon, OH
100 - 200
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The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
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Customer service assistants deal with customer questions, purchases and complaints.
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Organize and schedule customer orders to an appropriate department.
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Follow up with customers at a later date.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
