Location: On site at location listed in job posting.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

Summary:

The Administrative Assistant performs a wide variety of complex, responsible and confidential administrative duties for management personnel. The ideal candidate is very detail oriented and views their work as their self-portrait. The Administrative Assistant exercises excellent judgment in performance of tasks that are both varied and moderately complex.

We are seeking a dedicated, disciplined individual who excels in a team environment, who takes ownership and who is enthusiastic about a job well done.

Essential Duties and Responsibilities:

• Performs general administrative functions for the department, including copying, ordering supplies and equipment and handling vendor relationships
• Supports and takes direction from multiple senior leaders
• Coordinates management schedule and makes appointments
• Arranges and coordinates travel schedules and reservations
• Schedules and prepares for meetings, programs, events or conferences including arrangements for location setups and catering services as appropriate
• Prepares agenda, handouts, documents and/or any other information for scheduled meetings
• Attends meetings and records minutes of those meetings
• Meets and greets guests to the department, coordinates building and department tours, represents the department in a professional manner to Operations associates and to department visitors
• Screens incoming calls and correspondence and responds independently when possible
• Sorts and distributes incoming correspondence, including emails
• Composes and prepares confidential correspondence, reports and other complex documents
• Reviews and disseminates information received from other departments and external sources
• Coordinates and collects responses needed from operations personnel
• Utilizes Microsoft PowerPoint in preparing targeted presentations as required
• Updates and maintains organization charts using Visio
• Assists with new hire onboarding and setup for operations personnel
• Researches, compiles and analyzes data for special projects and various reports
• Performs all other duties as assigned

Abilities:

• To handle multiple tasks and prioritize
• To work with little supervision but know when to ask for help
• To maintain a positive working relationship with internal business partners and teammates
• To take a systematic approach to organizing work
• To independently analyze and exercise judgment while following established procedures

Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills and/or abilities required in this position:

• High school diploma and at least 3 years of experience or equivalent combination of education and experience
• Excellent written and oral communication skills
• Computer and Office Skills
• Microsoft Office suite including extensive experience using Excel, Word, PowerPoint and Visio

Education and/or Work Experience Requirements:

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
• High school diploma required; bachelor’s degree preferred
• Previous banking or operations experience preferred

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to talk, listen and speak clearly on telephone

Hours:

• Monday - Friday / 8:00 AM - 5:00 PM

About Us:

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights:

• Medical with wellness incentives, dental, and vision 
• HSA with company match 
• Maternity and parental leave 
• Tuition reimbursement 
• Mentor program 
• 401(k) with 6% match 
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Follow Us: FacebookX formerly TwitterLinkedIn Instagram YouTube

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)