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Customer Service Professional ($15/hr. to $17.50/hr. Starting)
First PREMIER Huron, SD
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$33k-42k (estimate)
Full Time 2 Days Ago
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First PREMIER is Hiring a Customer Service Professional ($15/hr. to $17.50/hr. Starting) Near Huron, SD

** Customer Service Professional ($15/hr. to $17.50/hr. Starting)**

**Job Category****:** Call Center **Requisition Number****:** CUSTO002466 Showing 1 location **Job Details**

**Description**

**Facility:** PREMIER Bankcard **Location:** Huron, South Dakota **Shift:** Evenings, Weekends **Job Schedule:** Full-time and Part-time

**About PREMIER:**

As a privately-owned company with roughly 2,000 employees in four locations, PREMIER Bankcard puts people first by offering benefits that support your life and well-being. Plus, we provide performance incentives, paid volunteer hours, growth and career advancement opportunities and even throw some epic employee celebrations from concerts by big name artists to giving away cars. Learn more about the PREMIER Community !

**About the Role:**

Customer service is the heartbeat of PREMIER Bankcard. We depend on our Customer Service Professionals to represent our brand & services while helping our customers reach their goals.

By joining this award-winning team that is committed to putting customers first, you will be helping people with less-than-perfect credit every day. You will be an advocate to customers reaching out for support, fielding inbound calls, troubleshooting inquiries, and solving customer needs & concerns.

Plus, a spot on this team could be just the beginning of your career. Our **promote-from-within** philosophy offers the opportunity for professional growth. Customer Service has proven to be a launching pad of development that has translated into long term careers throughout PREMIER Bankcard.

**Shift Hours**

Full-Time: Monday - Thursday 12:30 p.m. - 9:00 p.m., Friday 10:30 a.m. - 7:00 p.m., every other Saturday 8:00 a.m. - 4:30 p.m.

Part-time: Monday - Thursday 2:00 p.m. - 9:00 p.m., Friday 12:00 p.m. - 7:00 p.m., every other Saturday 8:00 a.m. - 4:30 p.m.

**Comprehensive Training:**

To ensure youre equipped for success, we deliver an extensive **paid training program**, up to 3 weeks in length. We also offer ongoing training opportunities for continuous improvement.

**Youd be a great fit if you are:**

* Highly motivated and enjoy being rewarded for your efforts

* Energized by a challenge and ability to make an impact

* A strong communicator passionate about helping others

**Culture & Total Rewards**

At PREMIER Bankcard, we believe our employees are our most valuable resource, and we show it too. We live our views and values every day by taking great care of our employees, customers, and communities. We treat everyone in a way that makes them feel valued, respected, and rewarded. Check out an in-depth look at !

We work hard to attract, retain, and reward bright, motivated, proactive employees who embrace the PREMIER WAY in their own individual pursuit of excellence. On average, employees at PREMIER have a tenure of nearly **10 years!**

* Competitive compensation package **with $15/hr. minimum.**

* Top 75% of Customer Service associates are **eligible for incentives!**

* Opportunity to **promote twice** within 1 year of employment!

* **Full medical benefits** for 20 hours/week with **FREE** dental and vision coverage**.**

* **Generous** time off plans including **PTO, Sick Pay, and Bonus Days.**

* 401(k) dollar-for-dollar match up to **5%** of total compensation, 100% associate-owned

* Employee Wellness Program

* Special discounts and offers for events at the Denny Sanford PREMIER Center

* - PREMIER averages **30,000 hours** of volunteer hours per year!

* !

Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Job Summary

JOB TYPE

Full Time

SALARY

$33k-42k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/13/2024

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The following is the career advancement route for Customer Service Professional ($15/hr. to $17.50/hr. Starting) positions, which can be used as a reference in future career path planning. As a Customer Service Professional ($15/hr. to $17.50/hr. Starting), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Professional ($15/hr. to $17.50/hr. Starting). You can explore the career advancement for a Customer Service Professional ($15/hr. to $17.50/hr. Starting) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Professional job description and responsibilities

They help customers compare products and services and advise clients about which options meet their needs.

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They might also discuss how to use available services or demonstrate the right way to operate a product.

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Customer service representatives may also offer additional sales and products, or sell products or services directly.

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They may also handle product returns, cancel services, start services or process refunds.

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Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Professional jobs

Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.

03/18/2022: Springfield, OH

When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.

03/22/2022: Elkhart, IN

They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.

04/29/2022: Winston Salem, NC

Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.

03/28/2022: Topeka, KS

Responding to questions with positive language can greatly affect how the customer hears the response.

04/27/2022: Reno, NV

Step 3: View the best colleges and universities for Customer Service Professional.

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