3 Branch Manager Jobs in Wytheville, VA
First Sentinel Bank is Hiring a Branch Manager Near Wytheville, VA
Responsible for managerial oversight and operational effectiveness of a First Sentinel Bank branch office. Plans and administers daily branch operations and branch staffing, per Bank policy, to meet assigned Branch growth and quality goals. Development and service of personal loan portfolio and achievement of personal loan production goals, as well as branch loan and deposit portfolio growth goals.
Specific Job Functions:
- Establishes deposit and sales/service goals for branch staff per assigned branch income, deposit and loan growth, and quality goals.
- Oversees branch operating and capital budgets, and reports/manages variances. Maintains an active role in the Bank’s annual budget planning process through the development of yearly branch budget.
- Exercises the usual authority of a manger concerning hiring, performance planning, coaching and performance improvement plans and reviews, and pay, promotion and termination recommendations.
- Manages staffing schedules to ensure adequate coverage at all times. Approve paid time off requests.
- Coaches, develops, and inspires staff to maximize their performance potential.
- Stays informed of and uses/enforces First Sentinel Bank customer service, loan and deposit, operational, security and safety policies and procedures.
- Oversees and directs the daily operations functions within the branch by determining workflow and assignments.
- Completes all required compliance and operational audits (cash drawer, vault, ATM, etc.) and reporting (overdrafts, loan/deposit pipelines, past due, etc.) per Bank policy and procedures.
- Conducts bi-weekly staff sales and service meetings to keep staff informed, prepared and engaged relative to sales/service delivery performance/goals/expectations.
- Manage all delivery channels to customers- loan applications, deposit opening/servicing, and teller servicing- to ensure service levels are maintained or exceeded.
- Manages customer problems and complaints; counsels customers with special needs or requests.
- Models sales/service - an active Loan Officer, who also proactively cross-sells and or refers First Sentinel Bank’s products and services.
- Contacts customers and prospects regularly to establish or strengthen client relationships
- Represents First Sentinel Bank in public relations activities and community affairs. Serve as the bank representative in the community. Actively participate in community events and organizations.
- Actively engages in leadership development opportunities, both internally and externally.
- Thorough knowledge of all First Sentinel Bank deposit, small business, mortgage and consumer loan products.
- Knowledgeable and proficient in retail operations, customer service and consumer lending roles.
- Willingness to take on new responsibilities and roles as needed.
- Ability to analyze, underwrite and approve or decline loan requests.
- Sales/Service skills - Knowledge of bank products and services, sufficient to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects, and/or refer quality business.
- Knowledgeable of the local community-industries, economic base, culture, key leaders, competitors, etc.
- Sales/Service Leadership capabilities - Sales management and coaching skills - Good role model with motivational and/or training skills and abilities.
- Ability to understand, implement and maintain Bank policies and procedures to ensure operational efficiency and regulatory compliance.
- Ability to speak with confidence one-on-one and in small group meetings or presentations.
- Ability to work with limited or no direct supervision.
- Ability to think and act independently within guidelines and limitations of Bank policy and assigned personal authority.
- Present a professional, business-like manner and appearance.
- Team oriented yet entrepreneurial style - sees the branch as a stand-alone franchise, while recognizing the need to work within corporate standards and guidelines.
- Ability to quickly gain credibility as a leader – i.e. to “sell” himself/herself to internal peers and employees in order to get the cooperation necessary to achieve Bank goals/objectives.
- Focus/desire to provide excellent customer service.
- Bachelor’s degree or equivalent experience in finance, business administration, or other related field.
- At least 7 years of experience in finance, banking, accounting, or similar industry.
- Ability to recognize and focus on critical sales and service issues. Ability to balance and respond to competing role and organizational needs.
- Superior communication and negotiation skills. Ability to communicate effectively across a broad base of internal/external customers.
- Capable user level knowledge of First Sentinel Bank computer systems and technology, including word-processing, spreadsheets, Internet and internal software.
- Must be able to occasionally travel for training or other business-related matters.
Job Summary
Full Time
Banking
$63k-76k (estimate)
06/29/2024
07/27/2024
firstsentinelbank.com
RICHLANDS, VA
50 - 100
1978
ROBERT BUCHANAN
$10M - $50M
Banking
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About First Sentinel Bank
Local people serving local people. Our motto is the driving force behind all of First Sentinel Bank's efforts to build deeper connections with our communities, our customers, and our employees. First Sentinel Bank continues to stand apart from competitors through grass-roots involvement with our local communities, and with our emphasis on providing excellent financial solutions for individuals and businesses, we continue to focus on building a strong team and growing our core strengths. At our heart, First Sentinel Bank endeavors to be more than just another community bank. We are a partner in... the growth and success of our local communities and the individuals and businesses we serve. Since our original charter in 1978, First Sentinel Bank has grown into one of the leading community banks in Southwest Virginia/Southern West Virginia. Over the years we have expanded our reach from our first location in Richlands, VA, to nine locations covering Washington, Russell, Tazewell and Wythe Counties in Virginia and Mercer County in West Virginia. As we continue to grow our reach to serve even more communities in the future, we remain committed to our core goal: Local people serving local people. With our dedication to providing personal attention and excellent service in everything we do, our communities and customers can always depend on First Sentinel Bank.
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The job skills required for Branch Manager include Leadership, Customer Service, Coaching, Products and Services, Branch Operations, Sales Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Branch Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Branch Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Branch Manager positions, which can be used as a reference in future career path planning. As a Branch Manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Branch Manager. You can explore the career advancement for a Branch Manager below and select your interested title to get hiring information.
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