Location 191 Rosa Parks St, Suite 800, Cincinnati, Ohio 45202 US
Phone Number () -
Categories Professional & Corporate
Req ID JR4037 Independent Contractor - Business Analyst III (Open)
First for a reason:
At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
About the Position
Works closely with key business stakeholders, portfolio managers, and subject matter experts to understand the drivers for business change and enables strategic business goals and objectives through the use of technology. Builds strong relationships within the operating company and assists in the elicitation, analysis, and realization of critical business needs.
Responsibilities:

• Builds strong relationships with business stakeholders and subject matter experts to develop in-depth understanding of key business functions and the business processes they support.
• Elicits business relationships using techniques such as interviews, document analysis, workshops, surveys, site visits, business process analysis, use case scenarios, and business analysis.
• Evaluates information gathered from multiple sources to reconcile conflicts, decompose high- level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying needs of the business.
• Understands the of process standardization and facilitates discussions with the business to define "as-is" and "to-be" business process design and supporting business rules.
• Provides clearly written documentation, including business requirements and processes to ensure traceability from business analysis through solution design and delivery; documentation should be clearly understood by both business stakeholders and solutions provider.
• All other duties as assigned.

Qualifications:

• Bachelor degree in Managed Information Systems or equivalent combination of education and/or experience. CBAP or ISEB certification.
• High School Diploma or Equivalent Required
• 8 years experience developing Business Requirements or equivalent experience
• 5 years experience in business process analysis or management, data analysis, workflow analysis
• Desire to understand the business needs and functions
• Customer service outlook to ensure the products delivered meet the business needs
• Verbal/written communication skills and ability to interact professionally with a diverse group of business and IT executives, managers, and subject matter experts
• Strong interpersonal skills and ability to engage the business customer, gathering, writing their requirements, and communicating business concepts to technical audiences
• Experience with business process modeling techniques and developing process & flow diagrams
• Able to analyze current state of business and engage in business process improvement and reengineering
• Combines technical competence with business and commercial awareness
• Ability to prepare templates, charts, diagrams, workflows, and visual media for targeted audiences in support of business requirements gathering and other key business comms
• Strong analytical and problem solving skills
• Strong technical writing skills
• Familiar with the project delivery lifecycle
• High proficiency level in MS-Visio, MS-Excel, and MS-Power Point
• Able to work in a cross functional manner
• Anticipate problems and identifies long term implications of decision and actions
• Ability to express complex technical concepts in business terms

First for a Reason
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.
Professional Advancement
Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.
Extensive Training
Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.
Diversity & Inclusion
Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.
Community Service & Impact
Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you'll have a positive impact on others.
Apply today and get your career on the road with First Student!
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .