27 Branch Manager II Jobs in Redmond, WA
First Tech Federal Credit Union is Hiring a Branch Manager II Near Redmond, WA
Primary Responsibilities:
- Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development
- Coach and develop Assistant Managers in the areas of quality, productivity, employee relations/coaching and evaluation, member sentiment, ensuring high levels of performance
- Implement credit union business strategy at XC level
- Partner with Assistant Managers in handling all aspects of XC operations (including monthly self audit, general ledger audits, balancing debit cards, locating transactional errors, cash and vault balancing, negotiable items)
- Handle escalated member issues, resolving on a timely basis to satisfaction
- Effectively using KPIs and reports to analyze and determine necessary actions to identify gaps in the business and take action to resolve
- Maintain and enforce systems, policies, procedures and productivity standards
- Ensure member service projects (change initiatives) meet objectives on time and on budget
- Partner with other business units to resolve member issues or grow member relationships; actively participate in cross-functional meetings
- Research, resolve and communicate operational issues and potential problems to leader and/or other business units
- Identify, manage and mitigate risk within XC (including identify theft, overdrafts, etc)
- Manage vendor relationships to support operational excellence and member service levels
- Minimum Education: Bachelor’s degree is preferred
- Minimum 4 years’ experience in retail operations with a proven successful track record in deepening and acquiring customer relationships, preferably in financial services
- Minimum 3 years’ experience leading people or teams, ideally in the sales sector
- Proven people management and development skills, adept at providing frequent and valuable performance feedback to develop and build employees to achieve department goals
- Ability to use data and analytic information to gain insights and drive strategic direction
- Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
- Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
- Familiarity with CRM software is preferred
- Working knowledge of Microsoft Office Suite
- Certification/License: N/A
Target Compensation in Redmond, WA: $89,000 to 99,000 annually quarterly incentive plan
Benefits options include:
- Traditional medical, dental, and vision coverage
- 401K matching up to 5% per pay period
- Accrue up to 17 days of Paid Time Off your first year of employment
- 11 paid federal holidays
- Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
Job Summary
Full Time
$72k-88k (estimate)
07/03/2024
07/27/2024
firsttechfed.com
BEAVERTON, OR
1,000 - 3,000
1952
KELLY CORAH
$500M - $1B
Related Companies
About First Tech Federal Credit Union
First Technology Credit Union is an utilities company based out of 1011 Sunset Blvd, Rocklin, CA, United States.
The job skills required for Branch Manager II include Leadership, Financial Services, Initiative, Customer Relationship, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Branch Manager II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Branch Manager II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Branch Manager II positions, which can be used as a reference in future career path planning. As a Branch Manager II, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Branch Manager II. You can explore the career advancement for a Branch Manager II below and select your interested title to get hiring information.
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