First Technology Federal Credit Union is Hiring an Associate II, Recovery Solution Near Hillsboro, OR
The Associate II, Recovery Solution assists in the preparation of loan recovery legal cases, and monitors and documents case status.
Primary Responsibilities:
Gather loan documentation to support legal cases, including miscellaneous research requests
Monitor status of legal cases, reviewing accounts and cases for action/follow up
Respond to attorney communications, escalating to leadership as appropriate
Process recovery payments as applicable
Respond to member inquiries regarding case status
Coordinate the delivery of all incoming and outgoing department communications
Experience and Education Requirement:
Minimum Education: High School Diploma or GED
Minimum two years’ experience in office administration, preferably in the financial services industry; experience with charge off collections is preferred
Working knowledge of FDCPA is preferred
Basic knowledge of financial industry operating areas including functions, products & services is preferred
Effective time management skills and the ability to work independently or in a collaborative team environment
Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
Ability to foster strong relationships with internal and external stakeholders
Proven ability to professionally handle sensitive documents
Good research, analytical, problem solving and critical thinking skills with an excellent attention to detail
Working knowledge of Microsoft Office Suite
Certification/License: N/A
Location: Hillsboro, OR 97124 (HYBRID)
Target Compensation in Hillsboro, OR: $21.15 - $25.00 annual bonus
Benefits options include:
Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
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First Tech is not currently offering Visa sponsorship for this position