90 IT Support Technician Jobs in New York, NY
First tek is Hiring an IT Support Technician Near New York, NY
Major NYC-based Entertainment Company has an opportunity available for an IT Operations Specialist to assist with on-site desktop support.
This technician will work closely with N-Tech Operations and Support Specialists to provide world-class support to the Companies workforce.
Responsibilities include provisioning computers, deploying hardware, workstation and desk setups, supply/inventory support, assisting with conference room technology, and other operational support for end-user issues and requests.
Onsite support: Monday - Thursday (Friday's Off) Hours 9-5PM
Roles And ResponsibilitiesBelow is a list of responsibilities that the contractor position will require during the length of their contract.
Primary role is to assist on site with N-Tech Operations and Support team with operational and secondary support requests
Retrieval and disposal of hardware equipment through existing e-cycle program
Termination technology recovery procedures
Perform room to room technical sweeps and basic troubleshooting of conference room and general audio-visual equipment around campus
System preparation of computers ranging from macOS, Windows 11, Linux, ChromeOS and as well as mobile devices on iOS and Android.
Deployment of corresponding computer hardware, including on-site as well as preparation for shipment to remote locations
Partner with the N-Tech IT team to improve overall user experience by helping to implement new/updated workflows
Remote support through N-Tech channels
Application Access
Telecom support and deployment
Support for onboarding and new hire processes
Onsite AV events support
Basic training in Google Apps
Swing space support
Mobile device support
Printer Support
Large format and/or media display support
Excellent Communication, interpersonal, and presentation skills
Experience troubleshooting productivity software including Google Workspace applications such as Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, as well as Microsoft Office and Adobe Creative Cloud desktop application suites
Experience troubleshooting conference room technology including Google Meet, Chromebox for Meetings.
Experience hardware support for Windows/Apple/Chrome/Linux
IT or desktop support with a focus on the customer-facing experience
Preferred Executive Support ExperienceFundamentals in networking protocols and troubleshooting
Experience supporting mobile devices including Android and iOS devices
Experience supporting copiers and consumer printers
Working knowledge with a ticketing systems environment
Knowledge of best practices around data security
Working knowledge with software, asset, and endpoint management tools (i.e. Jamf, Chef, Munki, Intune, Bitfit)
Working knowledge of audio/visual events technologies and support
Job Summary
Full Time
IT Outsourcing & Consulting
$55k-68k (estimate)
05/28/2024
07/11/2024
first-tek.com
PISCATAWAY, NJ
500 - 1,000
2001
KUMAR BHAVANASI
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About First tek
To succeed in the complex world of technology, you need exceptional connections to the right experts, the right opportunities and the right answers. Youll find First Tek right in the center of this ever-changing technological world uncovering opportunities and connecting possibilities. Founded in 2001, First Tek is a global technology company headquartered in New Jersey with offices throughout the United States and internationally. First Tek was founded with a vision to provide quality, cost-effective IT services and solutions and has grown to include a suite of businesses focused on innovat...ion in the technology space. From its origins partnering with leading companies to connect them with top technology talent, First Tek has expanded its services to include custom software design and development for web and mobile applications for clients ranging from mid-sized businesses to Fortune 100 companies and has more than 1,500 employees serving clients in 42 states and around the world. As a leading provider of IT staffing services, First Tek connects the very best IT professionals to great opportunities at leading companies. And we do it every single day for both temporary and permanent assignments and across virtually all industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading companies and help them make exceptional connections with top tech talent.
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The job skills required for IT Support Technician include Troubleshooting, IT Support, Networking, Microsoft Office, Linux, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
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Step 3: View the best colleges and universities for IT Support Technician.
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