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SUMMARY OF RESPONSIBILITIES
The Assistant District Operations Director will provide support to the District Operations Director with overall portfolio management support in all aspects of property operations. This includes monitoring, evaluating, and communicating ongoing operational activities for newly acquired and stabilized homes. This role is responsible for ensuring a positive resident experience for the portfolio including, but is not limited to assisting with rent collection, resident inquiries and escalations, maintenance resolution (level 1 escalations for assigned portfolio as well as level 2 escalations portfolio wide) and Section 8 compliance and abatement prevention. Additionally, this role will oversee and manage the Rent Assistance programs including rent deferment/forgiveness/transitional programs and directly responsible for the Section 8 portfolio for the market.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
REQUIRED EDUCATION AND EXPERIENCE
PREFERRED EDUCATION AND EXPERIENCE
REQUIRED KNOWLEDGE
REQUIRED SKILLS
WORK STYLES & BEHAVIORS
FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
Full Time
$184k-206k (estimate)
07/20/2024
08/03/2024
firstkeyhomes.com
LOMBARD, IL
25 - 50
2015
<$5M
As a leading provider of single-family rental homes nationwide, FirstKey Homes aims to improve the quality of living for renters across America, and you can be a part of it. Youll have a chance to create meaningful contributions to a company that helps families find homes in the neighborhoods they desire, homes where theyll make lifelong memories. FirstKey Homes embraces a startup culture and an entrepreneurial spirit; were hardworking, fast-moving problem solvers with an eye on building, growing and improving all aspects of our business. Our employees are consistently recognized and rewarded ...with a vibrant and purposeful corporate cultureand its only getting better. In fact, a top priority for FirstKey Homes is continuous improvement our team member experience/culture. Were going placeshow about you?
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