Job Overview:

This position provides a wide variety of administrative and support services to the property management team. Performs office work directly related to property management and the general business operations of the Association.

Your Responsibilities:

• Provides administrative support to the property management team, client, and accounting department.
• Ability to work flexible hours to potentially include weekends.
• Ensures that the telephone is answered properly and promptly and messages are handled courteously, accurately, and in a timely manner.
• Review common-shared inbox and respond daily.
• Review, approve, and at times create vendor invoices on a daily basis. Create subsequent bank transfers as needed.
• Track and report misc. payments received for ongoing projects.
• Assist General Manager with the processing of a property sale, including obtaining the processing fee and all required documents pre-sale. Then confirming the sale has been recorded with the County and obtaining necessary documents post-sale.
• Maintains, updates, and coordinates owner information in the computer database on a daily basis.
• Review County websites on a monthly basis for Ownership changes to ensure accurate property records.
• Audits and eliminates duplicates and incorrect addresses in all Owner tracking systems.
• Assist with the preparation of Annual Meeting documents and engagement with Owners for participation. Coordinate attendance to ensure quorum is obtained.
• Track, review, and prepare vendor contracts for ongoing and one-time maintenance. Will work closely with the legal department to finalize contracts. Ensure fully executed contracts and received and uploaded to file share.
• Track utility invoices on a monthly basis to ensure all utility bills are received. Will be the main point of contact for utility providers for shut off and late notices.
• Obtain and sort mail.
• Demonstrates FirstService Residential's values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude.
• Follows safety procedures and maintains a safe work environment.
• Performs other job-related duties as directed by team or client.

Skills & Qualifications:

• High School Degree or equivalency required. Associates Degree in Business Administration or related field would be a plus.

• Must have a friendly personality; possess good basic computer and customer service skills. Three (3) to Four (4)

  years of customer service experience and a strong commitment to customer service principles and practices.

  A self-starter with excellent telephone skills. Good organizational skills.

• Computer Literacy: Intermediate proficiency in Microsoft Windows software. Ability to prioritize work with

  minimum supervision.

• Strong verbal and written communication skills with an ability to prepare large scale email blasts to Owners and clients.

What We Offer:

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $25.50 - $27.00 / hour

Disclaimer:

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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