SUMMARY

Provides support with graphic design and layout, proofreading, editing, and production of publications for communication services including client reminder notices, trafficking of projects and creation of newsletters, magazines, flyers, maps, digital graphics and other creative services projects.

Accepting applicants to be based out of our Rancho Cucamonga, CA office. Hybrid work schedule permitted, if desired, after first 30 days.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other responsibilities may be assigned.

• Graphic design, layout and editing of newsletters, magazines, flyers, postcards, maps, digital diplays and other creative projects as assigned.
• Newsletter project trafficking.
• Tracking and coordination of incoming and outgoing newsletters and various communication projects.
• Coordination of print production.
• Vendor management; serving as a liaison with the print vendors, fulfillment/mailing house and editors.
• Prepare and maintain production calendars.
• Communicate with community managers and clients regarding project requirements, schedule and approval.
• PowerPoint support.
• Follows quality system procedures.
• Update assigned action items regularly and timely.
• Be trained on Connect, Jenark, SuperSign and Newsletter Tracking Workflow software.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3-5 years graphic design/marketing/project management experience.
• Bachelor of Arts Degree, preferably in marketing, communications, graphic design, journalism, fine arts or related field.
• Proficient in Adobe Creative Suite, including InDesign, Illustrator and Photoshop.
• Proficient in Microsoft software, including but not limited to Word, Excel, PowerPoint, Outlook, Teams and SharePoint.
• Experience with Adobe Premier Pro and After Effects a plus.
• Strong written and verbal communication skills; experience with and knowledge of Associated Press writing and editing style preferred.
• Some knowledge of Web design, HTML coding and process printing technology.
• Experience in working with graphic/creative agencies, print production companies and/or ad agencies (either in an agency or as a client).
• Strong attention to detail.
• Ability to accurately proofread documents; ability to write articles a plus.
• Strong project management, organizational and interpersonal skills.
• Ability to manage changing requirements and short timelines as well as multiple overlapping projects at one time.
• Self-motivated.
• Demonstrated ability for working across functional organizations to get the job done.
• Ability to problem solve and offer viable solutions to problems.
• Working ability of general math skills.
• Ability to apply common sense and carry out instructions.

EDUCATION and/or EXPERIENCE

• Bachelor's Degree Preferred, major preference: Graphic Design, Marketing, Communications or English.
• Experience handling multiple projects and developing processes for delivering various collateral materials in a timely manner.
• Previous experience in working with vendors.
• Strong multi-tasking and project management skills.
• Strong interpersonal, writing and creative development skills.
• Ability to work in a fast-paced environment with critical deadlines.
• Adobe proficiency (InDesign, Photoshop, Illustrator); additional graphic design experience a plus.
• Microsoft Office proficiency (Outlook, Word, PowerPoint, Excel, Teams, SharePoint, OneDrive).
• Associate Press style writing and editing.
• Some knowledge of HTML coding.

LANGUAGE SKILLS

Proficient in English language, spelling and grammar (AP style).

HTML coding helpful.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License and proof of state mandated auto insurance.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have finger dexterity for typing/using a keyboard and mouse.
• Ability to move/lift 30 lbs.
• Ability to sit for long periods of time.
• Ability to successfully work with a diverse clientele.

WORK ENVIRONMENT

The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hired associate will be based out of our Rancho Cucamonga, CA office.

Hybrid work schedule permitted, if desired, after first 30 days.

Overtime may occur, based on business needs.

Consistent and regular attendance required.

EMPLOYEE ACKNOWLEDGEMENT & UNDERSTANDING

This job description reflects management's assignment of essential functions and general content for this job. It is not to be construed as an exhaustive statement of all duties and responsibilities. It does not restrict the regular assignment of other related duties and responsibilities and special duties may be assigned as needed.

All employment at FirstService Residential is at the mutual consent of the associate and FirstService Residential; therefore, nothing stated in this job description shall alter, or be interpreted to alter, the at-will nature of the employment relationship.