Position Summary:

The Portfolio Community Association Manager is the leader of multiple assigned properties/Book of Business. Ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies.

Our Portfolio Community Association Managers partner with Regional Directors and their respectiveBoard of Directors to implement projects, overcome challenges, and provide quality service to our customers.

What you will be doing? (Some of your main responsibilities include):

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plansin order toimprove the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems.

Why join our Property Manager family/ What is in it for you?

• Pay ranges: $65k
• Schedules:Monday – Friday 8:00am – 5:00pm
• Career Development: Our CAM leaders consists of professionals that have many opportunities for growth. As a CAM you will be partnering withyour Regional Director daily, which helps you learn from them and positions you to be the next Regional Director. We also have many trainings inour FirstService University that you can take to further your career while working with us.

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties andresponsibilities to this job at any time.

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