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Restaurant Manager
$51k-63k (estimate)
Full Time | Sports & Recreation 2 Weeks Ago
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Fisher Island Club is Hiring a Restaurant Manager Near Miami, FL

Job DescriptionAre you a hospitality professional with experience in F&B management and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Restaurant Manager.This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
About Fisher Island Club Hotel & ResortAccessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Restaurant Manager
Summary:The Restaurant Manager’s primary responsibility is the management of the Restaurant to ensure that the club’s high standards are achieved and maintained within budgetary limitations. The ideal candidate will be seen as an inspirational role model by his/her team members and is a top professional in the field with a passion for the service.
This includes all practices, procedures, training, and guest satisfaction levels. A procedural approach to managing the entire restaurant/bar must be employed, utilizing modern management principles as well as incorporating technological innovations where practical to deliver top-quality guest service.
In accordance with Fisher Island Club’s philosophy, all team members work together sharing a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness, and honesty. These are the core values that we will live by in our daily interaction with all of our external and internal members, guests, and customers.
Nature and Scope:
  • The incumbent reports directly to the Director of Food & Beverage. The major thrust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation.
Duties and Responsibilities:
  • Lead by example utilizing a “hands-on” approach to management.
  • Establish and develop a highly motivated, front-of-house team with the highest ethical standards that deliver memorable service and products.
  • Harbor an environment in which team members are comfortable utilizing the open-door policy
  • Hires, trains, supervises, schedules, and evaluates the work of the front-of-house staff
  • Plans menus with the Chef de Cuisine and Director of Food and beverage to include special occasions and events
  • Schedules and coordinates the work of front-of-house staff within the budget
  • Approves the requisition of products and other necessary food supplies
  • Ensures that high standards of sanitation, personal appearance, hygiene, cleanliness, and safety are always maintained throughout all restaurant areas
  • Safeguards all food-preparation employees by implementing training to increase their knowledge about safety, sanitation accident prevention, and overall restaurant operation principles
  • Develops standard service techniques, and food and beverage presentation that help to assure consistently high quality and to minimize cost; exercises portion control for all items served and assists in establishing menu selling prices
  • Prepares necessary data for applicable parts of the budget; projects annual food, labor, and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met
  • Responsible for daily/weekly and monthly inventory process which will establish controls to minimize food and supply waste and misappropriation of product
  • Hosts pre-shift meetings and attend Food and Beverage staff and management meetings
  • Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls, and linen, and ensures that they are properly stored and accounted for
  • Develops and maintains the dining room reservation system
  • Develops and implements an ongoing marketing program to increase dining room business
  • Consults with the Director of Food & Beverage about all aspects of the restaurant operation
  • Serve directly supervise employees serving members and guests to the LQA standards
  • Evaluate service to ensure that the quality provided meets the LAQ/Host standards and is consistently attained
  • Interacts with applicable staff members to ensure that service consistently exceeds the expectations of members and guests
  • Develop and maintain good communication and work relationships in all areas of the club
  • Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment, and terminology
  • Assist with recruiting and making selection decisions; evaluate job performance of service staff; coach, reward, and discipline staff in a fair and legal manner
  • Establishes and maintains a regular cleaning and maintenance schedule for all front-of-house areas and bar
  • Motivates, builds morale, and provides professional development opportunities for all service staff including cross-training
  • Maintain a 90% presence in the dining areas during service, touching tables, following up on special requests, welcoming members, and inquiring about the experience
  • Implements safety training programs; manages OSHA-related aspects of kitchen safety and maintains
  • Liaise with government regulating agency i.e. Health Inspector as necessary
  • on expenditure
  • Maintain positive relationships with all; including, but not limited to peers, vendors, and management
  • Exercises discretionary judgment in matters of significance at all times
Other Functions:
  • Performs other duties as assigned
Minimum Qualifications:
  • Bachelor’s degree in Hospitality Management degree and four years of luxury service and management experience preferred; or
  • Minimum of three to four years experience as a Manager/Assistant in a medium-sized (250 rooms) high volume, 3-meal luxury hotel or resort.
Licenses and Special Permits
  • Alcoholic beverage certification
  • Food safety certification
Knowledge, skills, and abilities:
  • Strong interpersonal, managerial, and leadership skills required
  • Strong organizational and time management skills required
  • Ability to manage change effectively
  • Ability to conceptualize the mission
  • Clear, concise written and verbal communication skills
  • Experience making presentations in front of groups
  • Track record promoting an atmosphere of teamwork
  • Experience communicating, training, and managing multi-lingual staff
  • Instill a guest service “can-do” attitude in all employees
  • Experience training and developing employees with limited experience
  • Coach employees how to resolve and de-escalate conflicts in a calm and organized manner
  • Strong customer service and reasoning skills
  • Strong and creative problem-solving skills with exceptional detail in follow-up
  • Strong budgetary, projections, and cost control skills
  • Follow/enforce company policies and procedures
  • Ability to quickly evaluate alternatives and decide on a plan of action
  • Teach suggestive selling techniques
  • Juggle and balance needs of the organization
  • Must have experience with Excel, Microsoft Office, and email-based communications
Attributes
  • Proactive, Team Player, Problem Solver
  • Passionate about hospitality and customer service driven
  • Must have a professional appearance and good hygiene
  • Respect for all co-workers and guests
  • Pride in your work by creating positive energy, excitement, and fun
  • Demonstrate positive behaviors; smiling, being polite and courteous
  • Able to develop a camaraderie with team members
Working Conditions:
  • Work is performed in an office environment and requires a 6-day working week,
  • evening, weekend, and holiday hours. Extended periods of standing and walking are required.
  • Ability to work a flexible schedule to include weekends and holidays
  • Ability to work under pressure and handle stress
  • Physical ability to execute a wide variety of challenging activities in both indoor and outdoor settings
  • Able to lift to 25-50 lbs. regularly
  • Ability to bend, climb, stoop, twist, and stand for long periods of time
  • Stand, bend, pull, scoop, and reach throughout the shift
  • Mobility to move freely throughout different surfaces on a continual basis
  • Standing/walking is required a minimum of 8 hours per shift
  • Ability to bend, climb, stoop, twist, and stand for long periods of time
  • Mobility to move freely throughout kitchen floor/stockroom/coolers on a continual basis
  • Valid Florida driver’s license to operate golf cart for use with Island golf cart transportation
This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the position, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise with or without notice and it is in the best interest of the operation without compromising safety and integrity.Equal Employment Opportunity - Drug-free workplace

Job Summary

JOB TYPE

Full Time

INDUSTRY

Sports & Recreation

SALARY

$51k-63k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

08/01/2024

WEBSITE

ficlub.net

HEADQUARTERS

FISHERS ISLAND, NY

SIZE

50 - 100

FOUNDED

1926

CEO

HENERY F MCCANCE

REVENUE

$10M - $50M

INDUSTRY

Sports & Recreation

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