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FOH Shift Lead
Tatsu-Ya Austin, TX
Apply
$37k-53k (estimate)
Full Time 3 Days Ago
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Tatsu-Ya is Hiring a FOH Shift Lead Near Austin, TX

Description:
We are looking for a motivated Shift Leader for Ramen Tatsu-Ya to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. This is a tipped position plus the hourly wage.
Job Duties:
  • Manage the training of the front of house staff members to meet the specific needs of the restaurant
  • Supervise upkeep of guest areas by directing staff to attend to messes or accidents, as well as personally assisting in cleanup
  • Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed
  • Delegating tasks
  • Handling closing cash duties
  • Reporting any issues to the General Manager
Perks Include:
  • Free shift meals or paid family meal
  • Flexible hours
  • A fun, dynamic, fast-paced work environment
  • Internal growth opportunities
  • Paid medical benefits offered
Required Skills/Abilities:
  • Must be 18 years of age to work at a Tatsu-Ya location
  • A Lead should be able to ensure smooth and efficient workflow
  • Excellent interpersonal and customer service skills
  • Well-organized with ability to take and place food and beverage orders accurately.
  • Ability to operate point-of-sale systems
  • Toast knowledge is preferred but not required
Experience:
  • Previous experience as a server or lead preferred
  • Must successfully complete state required certifications
Physical Requirements:
  • Prolonged periods of standing and walking
  • Must be able to lift 50 pounds
Ramen Tatsu-Ya is Austin's first brick-and-mortar ramen shop serving the authentic soul food of Japan in the heart of Texas. Our accolades include: 'Best Ramen in America' - TimeOut Magazine, 'Top 50 New Restaurants in America' - Bon Appetit Magazine and 'Best Ramen in the Nation' - Tablespoon (Best of Munchies: People's Choice Food Awards).

Job Summary

JOB TYPE

Full Time

SALARY

$37k-53k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/14/2024

WEBSITE

ramen-tatsuya.com

HEADQUARTERS

AUSTIN, TX

SIZE

25 - 50

FOUNDED

2012

CEO

TATSU AIKAWA

REVENUE

$5M - $10M

INDUSTRY

Restaurants & Catering Services

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About Tatsu-Ya

In fall 2012, Chef/Owner Tatsu Aikawa started Ramen Tatsu-Ya with Chef Takuya Matsumoto and younger brother Shion Aikawa. After spending some time at the Michelin-starred kaiseki/sushi bar Urasawa in Los Angeles, Tatsu decided to return to Austin in the pursuit of introducing authentic Japanese ramen to Texas. With the help of friends and family, Ramen Tatsu-Ya became a reality and soon after opening, the shop quickly became a local sensation boasting national accolades, including Bon Apptits Top 50 Best Restaurants. The Tatsu-Ya Family currently has three Ramen Tatsu-Ya locations in Austin an ... d one in Houston, as well as a new bar concept, Domo Alley-Gato Tatsu-Ya, which opened in Austin in 2018. We also opened Kemuri Tatsu-Ya in early 2017, a Texas izakaya that has received national recognition from The James Beard Foundation as well as the honor of being named one of the Top 10 Best New Restaurants in the U.S. by Food & Wine, Bon Apptit, GQ, and more. For more information, including all open BOH/FOH positions, please visit www.ramen-tatsuya.com, www.kemuri-tatsuya.com and www.domo-tatsuya.com/. More
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