Five Star Equipment is Hiring a Remote Inside Sales Coordinator Orchard Park
PurposeThe Inside Sales Coordinator works under the guidance of the Sales Manager and is the key individual providing support to the Territory Sales Managers (TSMs) to achieve sales goals. Maintains a close working relationship with the Sales team and Service Department and is the liaison between dealer direct financial vendors, outside financial vendors, and our whole goods coordinator. Responsibility
Search for equipment and attachments for sales (rental needs directed to Rental Manager)
Contact vendors for information if not in stock
Provide options based on equipment and attachment requests (new, used, rental)
Example: 160 with coupler, thumb, and 2 buckets; no stock numbers provided
Example: 42" skid steer forks, text me a price
Schedule hauling for branch to branch transfers and customer deliveries for sold units and demos, TSM's should not dictate who does hauling for us
Update quotes as requested without email, can be text or phone call
Properly price Allied products, municipal deals, and attachment take-offs
Have a good working relationship with each TSM; how they like to structure deals, who the customer is, what stage is the deal at
Create quotes per TSM and CSA requests
Create purchase orders
Submit for financing approval
Capable of walking through all sales documents with customers
Knowledge of machine programs, warranties, and financing
Engage in sales conversations with walk-in customers about machines and attachments, walk into yard with customer and show machines and/or attachments
Responsible for machine displays in the yard
Responsible for physical inventory of new assets (not rental assets)
Order attachments for sold units and track
Maintaining customer database, adding new customers as needed, contacts, phone numbers, email addresses
Manage incoming sales calls and leads
Customer prospecting; making outbound calls to potential customers, follow-ups
Handle walk in customers inquiring about new and used machines
Drive and encourage the retail experience from a sales standpoint
Keep up with product and service information and updates
Staying informed about competing products and services
Complete ongoing training and development programs - participates in classroom or on-line company or John Deere training as needed.
Other duties as assigned.
Experience, Education, Skills And Knowledge
3-5 years' experience in a highly competitive Sales and operational role.
Knowledge of implementing sales policies and procedures.
Ability to use software applications such as the CDK business system, Microsoft Office and Internet functions.
Ability to work flexible hours as well as work in various demanding environmental conditions.