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The Body Shop General Manager is the leadership position for all body shop personnel. Responsible for shop operational performance, customers, and shop organization. The Manager is experienced in the industry, understands all elements of the repair process including insurance industry guidelines, and focuses on delivering superior customer service. The Manager cultivates an environment that ensures growth and developmental opportunities for all teammates.
· Ensures they have the right talent in place and continually looking for upgrade opportunities
· Lead the team in production goals by setting team direction to maximize sales and profitability targets
· Models and holds team accountable for outstanding customer service
· Educates and trains the teammates of the shop and customers about the collision repair process according to the standards established by I-CAR and OE vehicle manufacturer. This includes insurance repair processing, payment procedures, repair and refinish techniques, parts options and approximate repair time,
· Reinforces the understanding of technical knowledge and tools with their team.
· Solid understanding of estimating process and system.
· Prepares estimates in accordance with insurance company guidelines and accepted industry standards.
· Communicates with insurance appraisers for the repair process, updates customers on repairs.
· Oversees the daily process associated with shop management based on company policies, holding themselves and shop teammates accountable to complete the tasks identified in the operating model.
· Measures quality standards by inspecting both in-process repairs and pre-delivered repairs. perform quality control checks before and after the vehicle is painted and conducts quality control checks before delivery of vehicle owner.
· Demonstrates a high level of service with all insurance accounts in order to maintain those vital business relationships.
· Excels in a competitive environment while maintaining positive morale throughout the shop
· Ensures safety and compliance regulations are adhered to according to company standards
· Coach and develop teammates for future growth in the company
· Makes hiring decisions based on the ability to recognize performance gaps due to staffing needs and a thorough interview process of prospective employees to determine best applicant for position based on skills, knowledge, and abilities required to perform the job.
· Assigns labor and participates in HR-related activities for all center employees.
· Other duties as assigned.
Computer Skill:
· Basic knowledge Microsoft Office (Word, Excel, PowerPoint)
· CCC Estimating System (required)
Other Skills:
· Effective oral and written communications skills
· Self-starter who is highly organized
· Able to handle multiple projects and assignments with attention to detail
Job Type: Full-time
Pay: Starting $120,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Shift:
8-hour shift
Driver's License (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $120,000.00 - $150,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Experience:
Work Location: In person
Full Time
$65k-100k (estimate)
07/11/2024
07/13/2024
The job skills required for Body Shop Manager include Customer Service, Leadership, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Body Shop Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Body Shop Manager. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Body Shop Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Body Shop Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Body Shop Manager job description and responsibilities
An auto body shop manager oversees auto body repair work.
04/21/2022: Greensboro, NC
Monitor and improve equipment performance to reach robust and efficient process and uptime targets.
03/25/2022: Salisbury, NC
Develop written plans, policies, and procedures to document processes to support the project management lifecycle.
03/31/2022: Trenton, NJ
Body Shop Manager trains staff, taking corrective measures, providing technical advice, verifying documentation and purchasing parts and other supplies needed for the relevant repairs.
04/02/2022: San Jose, CA
They ensures that deadlines are met, standards of work being upheld and maintaining productivity levels within the team.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Body Shop Manager jobs
Take note that the strongest resume samples highlight solid automotive body repair expertise, safety practices knowledge, organizational skills, good communication abilities, and leadership.
05/07/2022: Newport News, VA
Candidates has an edge if they have a familiarity with all body shop equipment.
03/21/2022: Flagstaff, AZ
Gives fair estimates on costs and time required for body work.
05/07/2022: Richmond, VA
Acquired sufficient knowledge and relevant experience, and was promoted as a Body Shop Manager from performing physical work duties as Body Man, Lead Body Man, Lead Painter, and Estimator.
02/19/2022: Orange, CA
The strongest resume samples highlight solid automotive body repair expertise, safety practices knowledge, organizational skills, good communication abilities, and leadership.
02/10/2022: Rochester, NY
Step 3: View the best colleges and universities for Body Shop Manager.