About Us:

Fix Medical Group is dedicated to providing exceptional care in sports rehabilitation, regenerative medicine, and wellness. We are seeking an organized individual to join our team as a Front Office Coordinator. This role is essential in ensuring a smooth and welcoming experience for our patients while supporting our operations and marketing efforts.

Key Responsibilities:

• Front Desk Management
• Greet and assist patients with a warm and professional demeanor.
• Manage patient check-ins and check-outs efficiently.
• Answer phones promptly and handle inquiries or direct calls as appropriate.
• Schedule patient appointments and manage the clinic's calendar.
• Patient Coordination
• Act as a case manager for patients, ensuring they understand their treatment plans.
• Coordinate with medical staff to ensure seamless patient care.
• Follow up with patients regarding upcoming appointments and any required preparations.
• Financial Duties
• Collect payments and process transactions accurately.
• Handle insurance verification and communicate payment options to patients.
• Maintain records of financial transactions and provide daily reports.
• Operations Support
• Assist with day-to-day operations, including inventory management and supply orders.
• Ensure the front office is organized and operates efficiently.
• Handle any administrative tasks that support the overall function of the clinic.
• Marketing & Presentations
• Support the marketing team by assisting with campaigns and patient communications.
• Create and update PowerPoint presentations for internal and external use.
• Help with social media management and other marketing activities as needed.

Qualifications:

• Previous experience in a front office or administrative role, preferably in a medical setting.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office, particularly PowerPoint.
• Basic understanding of marketing principles and experience in assisting with marketing efforts.
• Ability to work independently and as part of a team.
• Experience with electronic medical records (EMR) systems is a plus.

What We Offer:

• Competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• The chance to be part of a dedicated team focused on patient care and wellness.

Fix Medical Group is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Scottsdale, AZ 85254 (Required)

Ability to Relocate:

• Scottsdale, AZ 85254: Relocate before starting work (Required)

Work Location: In person