Lead the Adventure: Regional Retail Manager at Fjällräven

Do you love the outdoors and have a passion for inspiring others to experience nature? Fjällräven is looking for a driven Regional Retail Manager to join our team and lead a team of stores across the East Coast.

What We Offer

When you join us, you are offered several great benefits. Here are some things to expect at Fenix Outdoor:

• A stimulating work environment with passionate, enthusiastic co-workers
• Opportunities for personal and professional growth that will elevate your career
• A company that treasures sustainability and acts to create future stewards of nature
• Medical, Dental, Vision, Critical Illness, Accident
• 401k with generous company match
• Financial wellness program, including access to financial coaching and loans
• Generous schedule of company-paid holidays
• Product discounts on all Fenix Outdoor brands
• Industry discounts and more…

The anticipated base salary is $85,000-$100,000. This Regional Manager position will be based in New York, NY.

What you will do :

Sales and Performance Leadership:

• Drive regional sales growth by developing strategic plans and fostering collaboration across stores.
• Coach Store Managers on sales tactics, guest acquisition, and retention strategies.
• Analyze sales data, identify trends, and implement strategies to optimize performance across the region.
• Partner with the VP of Retail and Brand Director on regional sales forecasting and budgeting.

Brand Advocacy and Guest Experience Champion:

• Cultivate a strong brand presence in your region through impactful store events and community engagement initiatives.
• Ensure consistent brand messaging and adherence to Fjällräven's customer service standards across all stores.
• Conduct regular store visits to assess performance, provide feedback, and celebrate successes.
• Partner with Store Managers to develop and implement engaging in-store experiences that build customer loyalty.

Team Development and Talent Pipeline:

• Lead the ongoing development of Store Managers through coaching, training programs, and performance reviews.
• Build a high-performing team by fostering a positive and supportive work environment.
• Oversee the regional hiring process for Store Managers, attracting top talent and building a diverse team.
• Partner with HR to manage employee relations and ensure compliance with company policies.

Operational Excellence and Sustainability Champion:

• Manage your region's P&L, ensuring profitability and meeting budget targets.
• Conduct regular audits to ensure operational efficiency and adherence to company policies.
• Champion Fjällräven's commitment to sustainability by identifying opportunities to reduce the environmental footprint of your region's stores.

Who you are:

Requirements:

• A retail leader with 6 years of experience, including Store Manager level or higher
• A strong coach and motivator with a talent for building relationships
• An analytical thinker with a proven track record of exceeding goals
• An organized problem-solver who develops innovative and effective solutions to improve performance
• Able to travel regionally and overnight up to 50% of the time
• An exceptional communicator, both in person and in writing
• Experience in the outdoor or lifestyle industry is a plus!
• A Bachelor's degree is preferred, or equivalent combination of education and experience

ABOUT US

At Fjällräven, we create life-altering experiences in nature by providing a full range of products and specialty outdoor retail stores across several countries. Our company enables people to enjoy life outside.

We’re a team of nature lovers, some more experienced than others, and we enjoy being outside. Whether in a city park or climbing the peak of a mountain, sustaining the world we live in is a top priority in what we do. After all, our business is nature.

We are buyers, e-Comm specialists and strategists, marketers, communicators, sales staff, customer service reps, business developers, and more. In nature, we’re all the same.

READY TO JOIN OUR TREK?

We’d love to learn more about you! Complete our short online application today to learn more about this opportunity.

Fjällräven celebrates diversity and is committed to continually striving to create and grow a diverse and inclusive workplace for all employees. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We aim to facilitate a safe, fair, and kind work environment where all feel welcome and can thrive.