Switchboard Operator/Receptionist

Job Posting: Receptionist/Administrative Assistant

Summary:

We are looking for a professional and career-oriented Receptionist/Administrative Assistant to join our team. This individual will be responsible for answering inbound calls at the office reception desk, greeting and directing visitors, scheduling and setting up conference room meetings, updating daily activities via spreadsheets, and routing calls as instructed.

Physical Requirements: Ability to walk throughout the office periodically; no lifting beyond 50 pounds.

Qualifications:

• Proficient in Microsoft Office Suite (Word, Excel, etc.)
• Excellent verbal and written communication skills
• Prior customer service experience in a professional office environment
• Strong organizational skills and attention to detail

Parking: Candidates are responsible for their own parking arrangements.

Shift Timing:
8:00 AM to 5:00 PM (Monday to Friday)

Roles & Responsibilities:

• Provide exceptional service in a legal office environment by greeting and assisting visitors and answering incoming calls.
• Perform administrative duties as necessary to support law partners, paralegals, and legal assistants.
• Schedule and ensure conference rooms are equipped with necessary supplies, beverages, and video conferencing setups prior to meetings.
• Follow firm phone etiquette while answering calls, ensuring professional communication at all times.
• Engage in company and community service events, supporting firm initiatives and philanthropies.
• Perform clerical duties, including preparing documents, maintaining files and calendars, and scheduling appointments.
• Manage calendars and assist in meeting deadlines.
• Maintain an organized workspace and assist with light housekeeping duties.
• Build professional relationships with clients and employees, familiarizing yourself with the firm’s culture and key personnel.
• Adhere to visitor and guest security procedures as outlined by the firm.
• Monitor the whereabouts of attorneys and staff to efficiently manage calls and inquiries.
• Serve as a concierge for guests and clients, providing local area knowledge as needed.
• Maintain the professional appearance of the firm’s lobby and order supplies as necessary.
• Perform light hospitality duties, such as offering coffee or water to guests.
• Assist in tracking and managing customer property, such as ID badges and company directories.
• Perform other duties as assigned.

Minimum Qualifications:

• High school diploma required; Associate or Bachelor’s degree preferred.
• Three (3) years of related business experience preferred, with strong preference for administrative and switchboard experience in a legal environment.
• Proficiency in Microsoft Office Suite, especially Word and Excel.
• Excellent customer service skills and detail-oriented.
• Ability to handle multiple tasks simultaneously while maintaining professionalism.

If you are a dedicated individual with a passion for customer service and a desire to grow within a professional environment, we invite you to apply for this exciting opportunity!

Job Type: Contract

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday
• Morning shift

Experience:

• Customer support: 2 years (Required)

Ability to Commute:

• Miami, FL 33131 (Required)

Work Location: In person

Salary : $17 - $20