Tier II System Specialist II- Remote Operations needed immediately!
Must have TS/SCI with active polygraph. 
 
Hours: 
2pm-10pm Tues-Sat Shift
Position Description:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Education Requirements: 
HS/GES and 10 years of experience, OR
BS and 5 years of experience. 
***IAT Level 1 Certification
Mandatory Skills:
Hardware
Remote Assistance
Remote Desktop

Comprehensive Benefits Package!
6% 401K Match!
Tuition/Certification Reimbursement!
Great Referral Bonus Program!
 
Can also apply to www.flashtg.com or send resume directly to dmagruder@flashtg.com.