Job Description: Export Freight Forwarding Specialist

About Flat World Global Solutions:

Built on a foundation of excellence to the client, to each other, and in the community, Flat World Global Solutions is a business that helps turn supply chains into a strategic advantage. Through our operating units of Domestic, International, Over the Road, Parcel, Distribution Services, Crating, and our in-house IT development firm Prologue Technology, the Flat World team delivers excellence to our clients daily! 

Flat World’s International division is seeking a resourceful and enthusiastic Export Freight Forwarding Specialist to join our growing team in Elk Grove Village, IL. The ideal candidate is an excellent self-starter who will be responsible for planning, coordinating and directing all export air and ocean operations. Candidate should be well versed in processes under the role’s responsibilities and will be results-driven and focused. The goal is to ensure operations are carried out productively so-as-to ensure profitability and sustainable growth.

Essential Functions:

• Ensure that all work is produced in a correct, cost effective and timely manner in alignment with specifications and quality requirements
• Contribute towards the achievement of company’s strategic and operational objectives
• Book cargo with air and ocean lines, track and trace, update customers promptly in accordance with requirements
• Examine shipment financial data, and utilize findings to improve profitability
• Perform quality controls and monitor production KPI’s
• Cater to clients’, and teammates concerns
• Organize and coordinate desk and support team operations in ways that ensure maximum productivity
• Maintain relationships with partners/vendors/suppliers
• Gather, analyze, and interpret external and internal data
• Assess overall company performance against objectives
• Ensure adherence to legal rules and guidelines
• Special projects as assigned
• Light warehouse duty as necessary, such as labeling and shrink wrapping

Qualifications / Skills / Experience:

• Proven working experience as an Export operator, or relevant role
• Operational knowledge of transportation management system, CargoWise, is preferred
• High school diploma, bachelor's degree preferred
• Adequate knowledge of organizational effectiveness and operations management
• Familiarity with business and financial principles and practices
• Working knowledge of forecasting, and metrics
• Basic IT skills (databases, MS Office etc.)
• Ability to effectively communicate with all levels of the organization
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• General understanding of diverse business processes and strategy development

What’s in it for you?

• A competitive salary

• Excellent health benefits package including employer paid dental coverage for our employees (additional cost to add dependents)

• Profit sharing program

• Work – Life balance with above average PTO plan

• Company-wide employee appreciation activities

• You’ll join an organization acknowledged as Top Place to Work

• Intentional Positive Uplifting Culture of Success

• Company matched 401K (fully vested after 1 year of employment)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

To learn more about Flat World Global Solutions, please visit us at https://flatworldgs.com/

We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or any other protected status.