Cousino Restoration & Environmental is a well-respected and top leading Emergency Response Restoration Company with over 40 years of service in fire, water cleanup, restoration services, mold mitigation, construction, and biohazard clean up. We provide services throughout Ohio and Michigan. Our dedicated team has restored more than 20,000 structures throughout the area. If you want to be a part of our team of professionals, who care about people, and contribute to the success and growth of our organization. 

Cousino Restoration & Environmental is seeking a Restoration/Reconstruction General Manager to join our ann Arbor, MI team! This position is accountable for all activity and financial performance at the site in line with the company’s mission statement, values, and various goals regarding sales, profitability, and customer satisfaction. The General Manager will also foster a high-performance and positive team environment.

Position Summary / Purpose:

This position is accountable for all activity and financial performance at the site in line with the company’s mission statement, values, and various goals regarding sales, profitability, and customer satisfaction. The Operations Manager will also foster a high-performance and positive team environment.

Principle Duties & Responsibilities:

• Embodying the company’s Mission Statement and Core Values at all times and creating a culture where all employees do so, as well
• Hiring and coaching the right people at the right times to ensure continuous improvement and operational excellence
• Developing and maintaining a culture of safety
• Meeting or exceeding the site’s P&L goals
• Analyzing financial and operational reporting and implementing improvements
• Ensuring that jobs are progressing appropriately and that resources are properly allocated
• Managing escalations from dissatisfied customers or referral sources
• Creating a network of quality subcontractors, temporary labor, and suppliers
• Designing operations capable of handling work outside of normal hours, such as on-call, catastrophe, and support of other company offices
• Leading change in a positive and constructive way
• Nurturing talent for future advancement opportunities
• Managing various office administration functions such as auto repair, office cleaning, and supplies management
• Enforcing all company policies
• Contributing actively to the growth and maturation of the company as a whole
• Requires a valid driver's license.
• Other related duties as assigned

Requirements:

• Ability to understand medium-complexity financial and operations reports
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict-resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite or similar software

Education and Experience:

• Bachelor’s degree or above in Business Administration or a construction-related field, or the equivalent combination of education and experience
• A minimum of three years of leadership experience with reconstruction or construction, for a for-profit company is strongly preferred

Physical Demands / Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times
• Must be able to access and navigate each department at the organization’s facilities
• Occasional day or overnight travel to the company’s various locations

Salary: $110,000 to $125,000 plus commission