***Eligibility for Sign On BONUS***

Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion

Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work.

Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response.

Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients.

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Subrogation Support Specialist. The Subrogation Support Specialist is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties.

Additional Benefits:

We offer a best-in-class benefits package including PTO, 401(k) Employer Contribution, Medical, Dental, Vision, Life, Disability and several voluntary benefit options and Eligibility for 90 Day Bonus, Eligibility for Sign On Bonus.

Job Summary

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Subrogation Support Specialist. The Subrogation Support Specialist is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties.

Essential Duties and Responsibilities

• Initiates claim set up with responsible parties.
• Obtains necessary supports to accurately document the requested recovery amounts.
• Complies with departmental policies on recovery process and follows client directives in accordance with state laws.
• Meets or exceeds both individual and team recovery performance metrics.
• Other duties as assigned

Minimum Qualifications

• Requires a High School Diploma, GED or similar educational background.
• Strong interpersonal skills to ensure excellent internal and external customer service.
• Strong investigative and organizational skills.
• Excellent written and verbal skills.

Preferred Knowledge, Competencies, and Skills

• Minimum 1 to 2 years of Claims Handling experience or similar professional role preferred.
• Strong ability to multi-task and manage time effectively.
• Highly motivated, strong initiative, self-starter with team focus.
• Demonstrates dependability, punctuality, and excellent attendance.
• Strong ability to multi-task and manage time effectively.
• Highly motivated, strong initiative, self-starter with team focus.

Position Type and Work Schedule

A variety of flexible work arrangement schedules are available, with the ability to work from home as part of your schedule, after completion of training. This is a full-time position. The hours of work are typically are 8:00 AM to 5:00 PM with reasonable flexibility and work from home, hybrid opportunities.