26 Customer Service Representative Jobs in Mount Laurel, NJ
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Fleurco Inc is Hiring a Customer Service Representative Near Mount Laurel, NJ
We are looking for a talented Customer Service Representative to join our growing team in the Mount-Laurel (NJ) area. The ideal candidate has a strong desire to deliver incomparable customer support to our customers.
Our team specializes in the design, manufacturing and distribution of a full range of high-end glass shower doors, bathtubs, lighted mirrors and accessories. Our deep industry expertise and customer SERVICE focus enables us to DESIGN and deliver high QUALITY products.
At Fleurco we…
…Take care of our CUSTOMER, we go the extra mile
… INNOVATE, by doing things differently
…Our PEOPLE are our best ASSET
What we offer
- Full health benefits, we take care of 60% of your cost
- Paid time-off
- Bonus structure based on performance
- Fun environment with seasonal activities
- A family!
What you will be doing
- Serve customers by providing world class customer service and resolving product and service problems via phone and email.
- Capture required data and process through appropriate systems.
- Collaborate with other departments to ensure speedy issue resolutions.
- Help in the resolution of issues with products or services by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Contribute to the organizational success of the company by ensuring customer satisfaction, and team cooperation.
- Cooperate with other departments when needed.
Qualifications
- At least 1 year of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work.
- Ability to communicate with customers via phone and email, and provide excellent customer service, even if it means going the extra mile
- Data entry experience
- Good knowledge of MS Office
- Ability to meet deadlines with a positive approach
- Ability to work independently and be a team player
If you want to join the Fleurco family and this is the perfect role for you, apply!
Job Summary
Full Time
$37k-46k (estimate)
03/08/2023
06/24/2024
fleurco.com
Mount Laurel, NJ
25 - 50
Related Companies
The job skills required for Customer Service Representative include Customer Service, Products and Services, Customer Support, Customer Satisfaction, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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