5 Customer service coordinator Jobs in Ionia, MI
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Flex-n-Gate is Hiring a Customer service coordinator Near Ionia, MI
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in Automotive News.
A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.
Scope of the Position
Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.
Responsibilities
- Responsible for addressing any customers issues
- Generates daily load sheets and requirement listing
- Monitors all Customer Portals
- Ensure adequate supply of containers through weekly inventories
- Monitor activities on the dock and activities of the shippers / receivers
- Adhere to all company policies, procedures and instructions
- The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Environmental Management System (EMS) as stated in EMS policy CEVPL.00005.
- The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Quality Management System (QMS) as stated in CQAM.
00001 Corporate Quality Manual
Qualifications
- High School Diploma / GED
- 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
- Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset
- Strong organizational and time-management skills
- Strong interpersonal and communication skills (both verbal and written)
- Proficiency with database applications and administration systems, specifically Microsoft Office
Benefits
- Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account
- 401(k) retirement savings plan with company match
- Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
- Paid holidays and vacation time
What do our employees have to say?
Lots of growth opportunity.
The company’s young enough to be exciting, but old enough to be stable.
Not just a job a great place to work!
Flex-N-Gate is an equal opportunity employer. EOE / Minorities / Females / Veterans / Disabled.
Last updated : 2024-05-11
Job Summary
Full Time
Durable Manufacturing
$37k-46k (estimate)
04/30/2024
05/16/2024
flex-n-gate.com
URBANA, IL
7,500 - 15,000
1956
Private
SHAHID KHAN
$5B - $10B
Durable Manufacturing
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About Flex-n-Gate
Flex-N-Gate manufactures and distributes plastics, metals and mechanical assemblies and systems for the automotive sector.
The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
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Deliver excellent customer service and lead by example.
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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
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CS coordinator may also provide the clients with product and service knowledge.
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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
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The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
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Step 3: View the best colleges and universities for Customer Service Coordinator.
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