Job Title: Scrum Master (Payment Domain) Duration: 6 Month(s) Location: Blue Ash, OH (Hybrid)

Information
Top Skills - Strong communication, ability to identify areas of opportunity, good collaboration
Feedback for most recent hired candidate - Presented well, thoughtful, willing to understand, spoke concisely, and was able to build upon experiences
Nice to have: Understanding of high-level issues in technologies
Must be located in Cincinnati- No in office requirements at this time, but it could be 2-3 days in office in the future.
This role is part of the Customer Experience pillar, supporting cross functional work across the payments domain areas, 2 Teams of 6-10 people.
Pre-screen consists of 5 video questions and a games section.
1 Hr Panel Interview
Looking at a start date in August
HM will be watching prescreenings as a first round interview step

Job Description
The Scrum Master will be part of the payment domain, which supports the in-store and ecommerce customer payment experience. The specific teams this person will focus on are the EPS Reporting and Accounting teams.

This resource will be an experienced servant leader and coach for a cross-functional agile team operating in complex and cross functional work across the payments domain areas. The Scrum Master guides and facilitates a Scrum and/or Kanban team involved in a large fast-paced environment implementing complex technology for customer-oriented solutions, through effective application of the agile based SDLC (Software Delivery Life Cycle) and associated ceremonies, ensuring the agreed upon agile practice is being followed. Removing impediments and fostering a high performing team with a focus on continuous improvement resulting in quality and timely delivery.

Must have 3 years scrum master experience in a complex large-scale enterprise
3 years experience in an agile environment in other roles; such as quality assurance, development, product owner, or as an agile coach
Proven knowledge and experience with agile software development methodologies, values, and procedures
Demonstrated leadership ability to coach and mentor the team to reach their highest potential. Excellent team player and team builder
Ability to work with all levels of the organization
Excellent interpersonal skills, ability to work collaboratively with diverse personality types
Ability to understand technical issues at a high level and communicate agile methodologies within the organization
Must have exceptional communication, organization, and time management skills
Strong ability to manage multiple agile teams
Must be self-motivated as well as creative and efficient in proposing solutions to complex problems
Strong analytical and problem-solving skills with a high attention to detail

Key Responsibilities
Guide, coach and motivate the team with the goal of increasing productivity
Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, eXtreme Programming, SAFe, LeSS, etc.
Organize and lead Scrum ceremonies
Oversee and manage scope, timeline, quality, goals and deliverables that support business goals
Remove impediments or guide the team to remove impediments
Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of productive conflict resolution and problem solving
Facilitate discussions, decision making, and conflict resolution
Prepare and present reports on the progress and success
Coordinates activities with other teams across the domain and enterprise
Partner with and support the Product Manager
Participate in the Scrum of Scrums if applicable and partner with other Scrum Masters
Coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
Organize and facilitate planning and coordination including release / Potentially Shippable Increments planning, iteration planning, daily stand-ups, iteration review/demos, and retrospectives
Ensure teams are held accountable to agile SDLC (Software Delivery Life Cycle) tenants and their internal working agreements including use of appropriate tools, standards and best practices
Promote and demonstrate core agile principles of collaboration, prioritization, team accountability and visibility
Ensure the team is tracking and communicating team progress and metrics to the appropriate resources.
Facilitate and enable an environment of collaboration and creativity
Support and empower the team to make appropriate commitments through story selection and task definition.
Empower the team to self-organize around achieving their commitments
Identify and remove any impediments/distractions that interfere with the team s ability to deliver against their commitments
Challenge and enable the team to continuously improve through intentional and data driven inspect and adapt cycles (retrospectives)