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Pro Services Manager
$119k-163k (estimate)
Contractor | Retail
7 Days Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Floor and Decor is Hiring a Pro Services Manager Near Portland, ME
PURPOSE
This position is responsible for providing leadership of the Pro business within a designated sales territory by driving sales growth and profitability using appropriate marketing and sales methodologies and building account relationships. Monitor key performance indicators for assigned professional customers, and meet or exceed financial performance to plan by working with the Chief Executive Merchant and Regional Pro Services Manager. Review pertinent Pro customer satisfaction results to understand customers' perspectives, and use the information to drive local decisions and strategies to improve competitive edge.
Major Responsibilities
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store HoursMonday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
R036659
This position is responsible for providing leadership of the Pro business within a designated sales territory by driving sales growth and profitability using appropriate marketing and sales methodologies and building account relationships. Monitor key performance indicators for assigned professional customers, and meet or exceed financial performance to plan by working with the Chief Executive Merchant and Regional Pro Services Manager. Review pertinent Pro customer satisfaction results to understand customers' perspectives, and use the information to drive local decisions and strategies to improve competitive edge.
Major Responsibilities
- Prospect continuously for new clients through a variety of techniques, including telephone solicitation, in-store sales and occasional outside sales.
- Maintain current list of all prospects in electronic database as specified by company
- Develop pricing and business development strategies in collaboration with and under the direction of company and/or location management
- Work with company sales, operations and marketing department to focus sales efforts on developed and internet leads and in developing campaigns to maximize sales efforts
- Participate in trade associations, trade shows and assists in other promotional efforts
- Analyze local market to identify market opportunities, prospective companies and associated buyers
- Follow-up on referrals and self-generated leads to identify buyer influences and any timing issues, monitor prospects’ contract calendars, prepare reports on status of leads and other reports as required
- Plan prospect visits with appropriate operations personnel, such as the Regional Pro Service Manager or Chief Executive Merchant
- Make sales presentations to prospective customers
- Solicit orders and process approved services to achieve sales goals
- Meet regularly with new clients to assess level of satisfaction with services and to develop a list of strong referrals
- Develop and submit proposals and responses to RFQs and RFPs issued by prospective clients after obtaining pricing and specifications approval from management as appropriate
- Enhance and maintain business development skills through participating in a variety of training programs as assigned
- Three years of outside sales experience (Retail industry preferred)
- Demonstrated skills in the areas of sales and business development
- Ability to analyze sales data, develop recommendations and solutions
- Excellent planning, organizational and time management skills
- Ability to interact effectively at all levels and across diverse cultures
- Persuasive communication skills (oral and written) and be able to deliver “executive-level” presentations
- Ability to be an effective team member and handle project assignments responsibly
- Must possess excellent customer service skills and be results oriented
- Ability to multi-task, meet deadlines, and work in a fast-paced environment
- Must have a valid driver’s license and proof of automobile insurance
- Frequent travel required including air and car travel
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store HoursMonday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
- Bonus opportunities at every level
- Non-traditional retail hours (we close at 7p!)
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- 80 hrs. annualized paid vacation (full-time associates)
- 4 paid holidays per year (full-time hourly store associates only)
- 1 paid personal holiday of associate’s choice and Volunteer Time Off program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
R036659
Job Summary
JOB TYPE
Contractor
INDUSTRY
Retail
SALARY
$119k-163k (estimate)
POST DATE
06/19/2024
EXPIRATION DATE
06/22/2024
WEBSITE
flooranddecor.com
HEADQUARTERS
HILLIARD, OH
SIZE
3,000 - 7,500
FOUNDED
2000
CEO
RYAN FRENCH
REVENUE
<$5M
INDUSTRY
Retail
Related Companies
About Floor and Decor
Floor & Decor is like no other flooring company. Our customers enjoy the largest in-stock selection of tile, wood, stone from around the world at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service. From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates teamwork and entrepreneurial spirit, weve quickly become one of the countrys leading flooring retailers; were proud to be recognized as one of Fortunes 100 fastest-growing companies in 2020.... With 100 stores and counting, the opportunities to advance within our organization are endless. To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.
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