Make a difference at one of Florida’s premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed. Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences. The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly’s deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation. JOB TITLE System Engineer JOB DESCRIPTION SUMMARY ABOUT FLORIDA POLY INFORMATION TECHONLOGY SERVICES: The Information Technology Services (ITS) division at Florida Poly pursues the vision of enabling Florida Poly to be a leader among STEM institutions in the innovative use of information technology to transform teaching and learning, empower research, improve the student experience and student success, enable data-driven management and decision-making, and effectively conduct University operations and services. Our teams are staffed by energetic professionals who pursue service excellence, seek innovation and continuous improvement, and operate effectively in a highly collaborative environment. We are in the midst of a major transformation of IT (Information Technology) infrastructures, architectures, and service delivery models at Florida Poly in support of the University’s new five-year strategic plan. Our strategic initiatives include business systems modernization, IT service management, business process management, next-generation network services, cybersecurity automation, dataware and business intelligence, and cloud migration. Reporting to the Vice President and CIO, ITS is organized into seven teams including Academic Technology, IT Support Services, Networking, IT Security, Platforms and Systems Engineering, DevOps (including both data engineering and application engineering), and IT Solutions Delivery. SUMMARY OF POSITION: We are searching for multiple System Engineer’s to join the Platforms & Systems Engineering Team. The Platforms team is responsible for critical technologies in support of the University mission which includes the management of all physical and virtual server infrastructure, Identity and Access Management (IAM), cloud infrastructure (Azure and AWS (Amazon Web Services)), backup and disaster recovery, database infrastructure, Microsoft 365, and the Information Technology Service Management (ITSM) platform. This position reports to the Assistant Director of Platforms and Systems Engineering. This highly technical role is responsible for assigned physical and/or virtual server infrastructure and platforms in a predominately Microsoft environment. The Engineer designs and deploys complex systems critical to university operations as well as share responsibility of large platforms managed by the Platforms and Systems Engineering team. The Engineer must be able to complete tasks with minimal supervision and be eager to explore and lead new initiatives. JOB DESCRIPTION RESPONSIBILITIES: Design, deploy, document, and continuously improve assigned infrastructure and platforms. Perform vulnerability remediation and patching of software and operating systems on assigned infrastructure and platforms. Participate in the shared support of large platforms managed by the team. Work as part of a team towards accomplishing team initiatives and projects. Write PowerShell scripts and/or low-code solutions to simplify common tasks. Work on automating processes to increase department efficiency and user self-help capabilities. KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of virtualization technologies, such as VMware and Hyper V or Azure Stack HCI (Hyper Converged Infrastructure). Strong working knowledge of Azure and Microsoft 365 administration. Knowledge of common Microsoft platforms such as AD (Active Directory), DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), IIS (Internet Information Services), and SQL. Strong troubleshooting and problem-solving skills. Knowledge of basic programming concepts to support the ability to create and troubleshoot PowerShell scripts and low-code solutions. Strong interpersonal and communication skills capable of training end-users or other technical staff in software applications and operating systems ranging in complexity. Knowledge of common security frameworks (e.g., CIS (Center for Internet Security) and NIST (National Institute of Standards and Technology)) as well common security tools and practices (e.g., PAM (Privilege Access Management), Password Vault, JIT (Just-in-time) Access, log aggregation solutions, RBAC (Role Based Access Control), MFA (Multi-factor Authentication)). Knowledge of authentication methods such as Security Assertion Markup Language (SAML), OAuth, and Kerberos. Knowledge of the lifecycle of SSL certificates and understanding of PKI (Public Key Infrastructure) Excellent analytical, critical thinking, organizational, and communication skills; both in person and in writing. Ability to work as part of a team or independently to accomplish a task. MINIMUM QUALIFICATIONS: Level I Minimum Qualifications: Bachelor of Science in Computer Science, Information Technology, or a related field. Degrees outside related field accepted with relevant experience. In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered. Experience in a similar role. Intermediate-level troubleshooting skills in a wide variety of technologies related to the position. Level II Minimum Qualifications: Bachelor of Science in Computer Science, Information Technology, or a related field. Degrees outside related field accepted with relevant experience. In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered. At least one year of experience in a similar role. Advanced-level troubleshooting skills in a wide variety of technologies related to the position. Level III Minimum Qualifications: Bachelor of Science in Computer Science, Information Technology, or a related field. Degrees outside related field accepted with relevant experience. In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered. At least two years of experience in a similar role. One or more years working with Microsoft Azure and Microsoft 365. Mastery-level troubleshooting skills in a wide variety of technologies related to the position. PREFERRED QUALIFICATIONS: Master’s Degree in Computer Science, Information Technology, or a related field and five or more years’ experience in a similar role. One or more years working with Microsoft Azure and Microsoft 365. One or more years working one or more of the following virtualization technologies: Hyper V, Azure Stack HCI, or VMware. One or more years writing/troubleshooting PowerShell scripts. Any of the following certifications are a plus: Microsoft Azure Administrator, Solutions Architect, and/or Identity and Access Administrator Microsoft Azure Security Engineer or Cybersecurity Architect Microsoft 365 Administrator Expert Microsoft Windows Server Hybrid Administrator VMware Data Center Virtualization Expert CompTIA Server , Cloud , and/or Security REQUIRED LICENSES, CERTIFICATIONS, AND/OR OTHER SPECIFIC REQUIREMENTS OF LAW: Must possess a valid driver’s license. This position requires a criminal background check, which may include a Level II screening as required by Florida Statute §435.04. This position is subject to federal and state privacy regulations. NORMAL WORK SCHEDULE: This position is an exempt salaried role. The normal work schedule is Monday – Friday, 8:00 a.m.-5:00 p.m., however, occasional after hours (weekends and evenings) duties may be required. Travel between campus locations may be required. Optional travel provided for training and/or technical conferences. This position is eligible for a hybrid work schedule allowing for two-three days remote each week. Wednesday is a required in-office day for all ITS staff. TARGET HIRING SALARY: This position can be filled as Level I, II, or III depending on experience and skills. Benefits include medical, personal, and parental leave, State of Florida health insurance, and retirement plans. Breakdown of the starting salary ranges, which depend upon experience and fit of skills to requirements, are defined as: Level I: $65,000 - $75,000 Level II: $70,000 - $85,000 Level III: $80,000 - $95,000 POSITION LEVEL: Mid-Senior APPLICATION DEADLINE DATE: The position is open until filled; review of applications will commence immediately. APPLICATION PROCESS: In addition to completing the online application, all Applicants are required to upload the following as an attachment to the application (preferably in PDF format): Cover Letter Resume Contact information for three professional references SPECIAL INSTRUCTIONS TO APPLICANTS: This role will be primarily based at the Poly South campus which is physically located on the Lakeland campus of Polk State College, but also has periodic duties on the Florida Poly main campus. DIVERSITY STATEMENT: Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information. Employment is contingent upon eligibility to work in the US. An appointment is not final until proof is provided. FLORIDA POLY BENEFITS INFORMATION Florida Poly qualified employees have the opportunity to take advantage of a variety of health benefits (through the State of Florida) to help meet their specific needs, as well as the needs of their family. This comprehensive coverage includes flexible spending accounts, medical and life insurance, and worker's compensation. Health benefits are administered through People First, on behalf of the State of Florida, as pre-tax insurance plans. People First handles all new hire enrollments, coverage changes, premium administration, and dependent eligibility. Their Service Center is staffed Monday through Friday, from 8 a.m.–6 p.m. EST, at 1-866-663-4735. RETIREMENT Florida Poly offers great options for retirement. From the required selection of a state plan to additional voluntary retirement plans, our employees have many opportunities to save and prepare for their future. Click here for more information. FLORIDA POLY BENEFITS Perks and Discounts Annual Leave To help promote work-life balance, Florida Poly provides a generous leave program, which includes paid time off and paid holidays. Qualified employees may accrue 22 days of annual leave. In addition, the University observes the holidays listed in our University Holidays policy FPU-1.008. Sick Leave Qualified employees may also accrue 12 days of annual sick leave and participate in our Sick Pool Program. Employee Assistant Program (EAP) EXPLORE LAKELAND FLORIDA Conveniently located along I-4 between Tampa and Orlando, Lakeland is home to Florida Polytechnic University and many other businesses and attractions. Click here to explore Lakeland, Florida. SPECIAL INSTRUCTIONS REGARDING ATTACHMENTS: Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered. An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire. Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All document(s) must be received on or before the closing date of the job announcements. This position requires a background check, which may include a level II screening as required by the Florida Statute §435.04. Florida Polytechnic University, started as a university of engineering and technology, is designed to be different so that graduates possess the talent and job-ready skills to stand out from the crowd. While other top engineering schools in Florida have centers of innovation, Florida Poly was established on April 20, 2012, as a wholly innovative university dedicated to the principle that innovation occurs when research and creativity are applied to real-world challenges. Florida’s only public university for engineering and technology dedicated to science, technology, engineering and mathematics (STEM) was created to be both a rigorous academic institution and a powerful resource for high-tech industries. Florida Polytechnic University is committed to providing equal employment opportunities for all faculty, staff and applicants, including those with disabilities. Consistent with its obligations under Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Americans with Disabilities Amendments Act of 2008, and all other federal and state laws and regulations prohibiting discrimination on the basis of disability. The university provides reasonable workplace accommodations to qualified employees and applicants with disabilities. Applicants requesting disability accommodations should contact the Human Resources Department at Florida Polytechnic University. If you have any questions or need assistance, please email careers@floridapoly.edu or call (863) 874-8425 during regular business hours. Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information. To report sex discrimination, including sexual harassment under Title IX please contact our Title IX Coordinator, 4700 Research Way, ASC East, Lakeland, FL 33805, email: titleixcoordinator@floridapoly.edu, call: 863-874-8484, or our online report form.