At North Point Hospitality (NPH), we serve our guests and each other with enthusiasm and warmth. NPH will keep You Pointing North with internal advancement opportunities, a communications platform by Beekeeper where you can share your ideas and access information, and a comprehensive Group Benefits package. Need money now? Access your pay on-demand using the Rain payment management system! 

Essential Functions 

Supports hotel(s) as assigned in a general Human Resources capacity, including upholding the company culture.

Advises, counsels and updates managers, supervisors, and employees on company policies, procedures, benefits & wages, and other topics related to employment life.

Provides coaching support with a focus on direct manager effectiveness and communication.

Ensures employee participation in orientation to include insight into NPH policies/ procedures, Employee Handbook, systems and processes.

Acts as first point of contact to employees and management in the use of Human Resources programs and processes

Addresses employee requests, inquiries and concerns; delivers prompt and appropriate counsel and guidance to employees and management.

Facilitates company response to unemployment claims. Coordinates all unemployment matters (hearings & filings); maintains accurate and thorough records of all employee terminations.

Maintains and ensures personnel file and records are in compliance with local regulatory and corporate requirements, while remaining abreast of changing laws and employment related policies.

Performs weekly new hire documentation edits.

Performs various tasks related to full-cycle recruitment efforts.

Assists with employee relations including performance management, complaints, and conflict resolution.

Collects and reviews payroll data; edits and ensures accuracy.

Processes manual checks as requested.

Completes census and requests for information and data as required.

Provides support for training and workplace safety adherence.

Administers FMLA/ WC /ADA protected leave processes.

Supports the company culture in the deployment of employee engagement programs, recognition programs, and initiatives to sustain a culture and employee engagement.

Supervisory Responsibility: None

Work Environment: Professional work environment, which requires frequent collaboration and interaction with multiple departments as well as with external vendors and guests.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:

Bachelor’s degree 

3-5 years related experience especially in HR Management

PHR/SHRM-CP desired

Hospitality experience desired

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Frequent sitting with computer use requiring close vision, repetitive motion; occasional lifting, bending

Core Manager Competencies: North Point Hospitality Managers are expected to exhibit the following behaviors in the execution of their job duties:

• Act with Managerial Courage

• Anticipate and address department needs

• Build an effective team

• Communicate effectively

Other competencies required for success in this role:

• Professionalism

• Ability to delight internal and external customers by anticipating needs and responding timely in a friendly, helpful manner

• Consistently caring and respectful attitude toward employees and guests

• Act as gracious host to all guests, employment candidates or vendors