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Flowcode is the offline to online company, building direct connections for brands and consumers. By unifying data-driven design with the latest in conversion technology, Flowcode enables contactless connection with speed, security and ease. Privacy compliant, ultra-fast scanning, and designed with intention, Flowcode is the number one trusted QR provider. Our new platform, Flowcode 2, creates a seamless experience to more deeply connect with audiences while tracking real-time analytics. Our tech allows consumers and creators to connect the real world to the digital world instantly and magically. Flowcode is currently used by more than 60% of the Fortune 500.
Founded by the former CEO of AOL and President of Google Americas, we are a team of large company executives, startup founders, engineers, scientists, artists, and designers - who are all data-obsessed.
As Customer Success Manager, you will be responsible for the entire client lifecycle, serving as the primary point of contact for our clients and serving as the voice of the customer to our internal teams. You will conduct the client onboarding experience, drive adoption of the Flowcode platform, ensure programs and campaigns are being executed effectively, and empower teams to fulfill their goals. By being an expert of the Flowcode platform, you are able to provide a unique level of consultation and inspiration to our customers. The Customer Success Manager will play an integral role in renewals and upsell opportunities. Client Success Managers will work cross-functionally with Sales, Product, and Design to accelerate growth and support client needs.
If you are passionate about technology and looking for a new challenge in a dynamic, fast-paced environment, then we would love to hear from you.
Key Responsibilities:
You're the perfect fit for this role if:
What we’re looking for:
Why Join Us:
This is an in-office role at our beautiful offices in Soho, NYC.
Note: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The current range for this role is $100K - $115K OTE plus equity.
Full Time
$111k-153k (estimate)
07/13/2024
09/12/2024
thedtxcompany.com
New York, NY
<25
The job skills required for Enterprise Customer Success Manager include Customer Success, CRM, Onboarding, Project Management, Communication Skills, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Enterprise Customer Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Enterprise Customer Success Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Enterprise Customer Success Manager positions, which can be used as a reference in future career path planning. As an Enterprise Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Enterprise Customer Success Manager. You can explore the career advancement for an Enterprise Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming an Enterprise Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Enterprise Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Enterprise Customer Success Manager job description and responsibilities
Enterprise Customer Success Manager manages and develops sales plans for a team of account managers
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Making sure to set expectations upfront of achievable metrics that can be used to measure the success of the business.
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Ensures that account managers meet the ongoing needs of clients and prospects clients.
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The Customer Success Manager will be responsible for managing major accounts.
02/16/2022: Melbourne, FL
Customer success managers look out for their customer’s business and work with them to find solutions to pain points.
03/26/2022: Vineland, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Enterprise Customer Success Manager jobs
Define the Core Business Driver for Customer Success.
04/17/2022: Raleigh, NC
Develop a customer success strategy.
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Listen carefully to stay one step ahead.
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Hire the right people from the start.
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Earn the professional CSM certifications.
02/27/2022: Chillicothe, OH
Step 3: View the best colleges and universities for Enterprise Customer Success Manager.