62 Strategic Account Manager Jobs in Costa Mesa, CA
Flowspace is Hiring a Strategic Account Manager Near Costa Mesa, CA
At Flowspace, we lead the industry with our award-winning, top-tier fulfillment solutions. Powered by cutting-edge software that offers unparalleled visibility and strategic insights, the Flowspace platform has been tailored for the tech-savvy modern brands and retailers of today. Our innovative approach redefines fulfillment excellence, setting new standards in the ever-evolving tech landscape.
Join us as we shape the future of ecommerce and retail fulfillment. Backed by renowned investors such as Canvas Ventures, Moment Ventures, BuildGroup, Y Combinator, and esteemed angels, Flowspace is at the forefront of empowering brands in the dynamic $1 trillion ecommerce market to exceed customer expectations with seamless post-purchase experiences.
Summary:
Our Strategic Account Managers serve as the primary point of contact for our largest clients. They build lasting relationships with their assigned accounts to ensure the highest level of customer satisfaction.
Ability to go into the office in Orange County, CA or Austin, TX on a hybrid schedule is preferred.
What you'll do:
- Provide excellent customer service and build meaningful relationships ensuring that customers are not just retained but are Flowspace brand advocates
- Partner closely with both internal teams cross functionally and warehouse partners to problem solve on behalf of your clients to resolve day to day operational issues and larger strategic issues
- Conduct regular business reviews with their assigned accounts to assess areas of growth with Flowspace
- Partner with the Executive Sponsor to identify and assist in revenue growth opportunities
- Educate customers to drive new product adoption
- Share product feature requests and feedback with internal teams
- Manage and support the success and growth of assigned accounts while also supporting smaller accounts as needed
- 3 years proven experience in a former / current account management role
- Solid skills with the software products, i.e. a WMS, Salesforce, GSuite
- Strong written and verbal communication skills
- Ability to work across teams, in a fast-paced but collaborative environment
- Bachelor's Degree or equivalent work experience
- Industry experience (logistics, warehousing, or ecommerce)
- Masters/Graduate degree
- Experience in a startup environment
- 10-15% travel as needed for employee team gatherings, conferences and in person customer meetings
- Must be able to successfully manage a variety of virtual technology tools, to communicate and work in a remote environment (i.e. GSuite, Slack, Zoom, Miro)
Join our team!
- Meaningful equity in a venture backed start-up. Everyone gets stock options!
- Competitive Salary
- Top of the line medical, vision, dental, and life insurance
- Flexible time off, plus a separate banks for sick time
- Paid parental leave
- Mental Health / Wellness benefits discounts for certain programs
- Work From Home stipend, towards your home office
- 401K with matching
- A clear success path within the company. We want you to grow and lead with us!
We are committed to equal opportunity employment and we take pride in encouraging diversity, equity, and inclusion across all of our teams, without regard to race, color, religion (including religious dress and religious grooming practices), sex, gender (including gender identity and gender expression), national origin, age, physical and mental disability, medical condition (including pregnancy, childbirth, breastfeeding and related medical conditions), genetic predisposition or carrier status, marital, parental or registered domestic partnership status, sexual orientation, transgender status, military or veteran status, or any other characteristic protected by applicable law.
Please note: We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless otherwise directed or approved by our HR, Recruiting Department. Please do not forward resumes to our hiring managers or offices. Flowspace is not responsible for any fees related to unsolicited resumes/applications, that have not first been approved.The above job description is meant to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties and skills required for the position.Powered by JazzHR
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Job Summary
Full Time
$100k-136k (estimate)
06/20/2024
07/17/2024
flow.space
Los Angeles, CA
<25
Related Companies
The job skills required for Strategic Account Manager include Customer Service, Account Management, Salesforce, Insight, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Strategic Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Strategic Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Strategic Account Manager positions, which can be used as a reference in future career path planning. As a Strategic Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Strategic Account Manager. You can explore the career advancement for a Strategic Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Strategic Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Strategic Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Strategic Account Manager job description and responsibilities
Their responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies and building positive relationships with clients.
02/09/2022: Temple, TX
Developed and managed existing enterprise customer relationships, maintained attentive customer service presence and expanded account base and revenue volume.
02/26/2022: Boulder, CO
Strategic account management (SAM) or key account management focuses on building long-term mutually beneficial partnerships with key customers.
02/28/2022: Santa Cruz, CA
Create comprehensive reports on client sales and strategy to their upper management.
01/16/2022: Dothan, AL
Build and maintain strong relationships with key business clients.
12/24/2021: New Brunswick, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Strategic Account Manager jobs
A minimum of two years' experience as a strategic accounts manager, or similar.
01/01/2022: Bloomington, IN
Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.
12/30/2021: Elkhart, IN
Proven work experience as a Strategic account manager or Key account manager.
02/28/2022: Gastonia, NC
Strategic account managers should also have strong leadership skills to lead their SAM teams successfully.
03/04/2022: Lancaster, PA
Responsibility and accountability on accounts, take ownership and are accountable for day to day operations.
01/19/2022: Rock Hill, SC
Step 3: View the best colleges and universities for Strategic Account Manager.
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