2 TELEPHONE SALES REP - REMOTE Jobs in Cary, NC
FLS Connect is Hiring a Remote TELEPHONE SALES REP - REMOTE
Core Values
- Excellence: We believe in quality results delivered by investing in our people.
- Freedom: We encourage exploration, experimentation, agility, and responsiveness.
- Respect: We believe in trust, empathy, and empowering our employees.
- Teamwork: We embrace diversity, inclusion, and the power of collaboration.
- Transparency: We value open communication and clear decision-making.
- Accountability: We emphasize personal responsibility as the foundation of success.
- Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
- The base wage of $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
- A retention bonus of $500 is available after 7 weeks, based on performance.
- Referral bonus program.
- Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.
- Make outbound fundraising calls to solicit pledges for client projects.
- Follow provided and client-approved messaging on every call.
- Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
- Use responsive listening to provide appropriate situational responses.
- Meet and maintain project goals and efficiency metrics.
- Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.)
- 95% on-time (start of shift and back from breaks and lunch).
- 95% shift adherence/absenteeism.
- Demonstrate exceptional customer service and react quickly to the person being called.
- Accept coaching and counseling with a positive attitude.
- Maintain a professional appearance and behavior.
- Stay focused on the current project and prepare for each call.
- Perform other duties as assigned.
- Must work full-time shift weekly, including nights and every other Saturday.
- Must work in the continental United States.
- Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
- Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients. It is a vital requirement and policy to ensure we’re giving our client(s) the most professional experiences when speaking with their clients/members as outlined in our contracts. This is not a bring your child to work role.
- Must pass a background check.
- Communication Skills: Clear and effective verbal communication is essential for telephone fundraisers. They should be able to articulate their message clearly, actively listen to donors, and respond appropriately.
- Voice Clarity and Tone: Telephone fundraisers should have a pleasant and engaging voice with good pronunciation and diction. A clear and confident speaking voice helps establish rapport with potential donors.
- Stamina: Telephone fundraisers spend long hours on the phone, making numerous calls throughout their shifts. They should have the physical stamina to maintain energy and enthusiasm during extended periods of talking.
- Sitting or Standing: Telephone fundraisers typically work on computers with headsets attached where they are seated for most of their shifts. However, some employees may invest in standing workstations where they would be allowed limited movement during calls.
- Manual Dexterity: Basic computer skills are often required for data entry and managing donor information. Telephone fundraisers should be comfortable using a computer, typing quickly, and navigating various software or database systems.
- Hearing and Listening Abilities: Good hearing and active listening skills are critical for telephone fundraisers to understand donor responses, detect nuances in conversations, and respond appropriately.
- Vision Abilities: The primary duty of this position is to read and comprehend scripts displayed on a computer monitor without difficulty. Strong reading comprehension and the ability to quickly process and understand written material displayed on a computer monitor.
- Multitasking: Telephone fundraisers often have to manage multiple tasks simultaneously, such as entering data while conversing with donors. They should be comfortable with multitasking and maintaining focus on both the conversation and data management.
- Emotional Resilience: Fundraising can sometimes be challenging, as fundraisers may encounter rejection or negative responses. Emotional resilience is important to maintain a positive attitude and handle potential setbacks.
Education And Experience
- A high school diploma and/or some college education is a plus.
- Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience.
Job Summary
Full Time
Business Services
$64k-90k (estimate)
06/23/2024
07/21/2024
flsconnect.com
SAINT PAUL, MN
25 - 50
1999
SHEILA BERKLEY
$5M - $10M
Business Services
Related Companies
About FLS Connect
Our primary interest at FLS Connect is to understand your campaigns mission and objective and work closely to design efforts that meet your needs. Further, we pride ourselves on continually assessing the effectiveness of programs as we are implementing them and modifying those programs to maximize their impact. Considerable training goes into making sure our agents understand the importance of being certain our communication with voters is the most effective and of the highest quality possible. The staff at FLS Connect is comprised of many talented individuals who have years of experience work...ing together on voter contact projects. This group consists of people from a variety of backgrounds and fields of expertise. FLS Connect has developed into a political and constituent communication company that is accountable to our clients, innovative in our approach and determined to help win elections and further a conservative agenda. We couple state-of-the-art technology with pioneering minds to develop programs that deliver the right message to the right people at the right time.
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