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Job Title: Deli Bakery Manager
Job Code: 281
Department: Deli Bakery
Reports To: Store Manager
Primary Purpose:
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties and Responsibilities:
Manage the Deli Bakery Department, including hiring, training and developing department associates
Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation
Provide leadership and motivation within the store to promote a culture reflective of our
Guiding Principles, Core Values, Vision and Strategy
Support the achievement of budgeted financial and operating results
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
Control store expenses through proper ordering, care for supplies and equipment
Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
Ensure Deli Bakery schedules are written to provide extraordinary customer service at all times
Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Deli Bakery
Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
Observe and correct all unsafe conditions that could cause associate or customer accidents
Record and report all associate and customer accidents in accordance with established Food Lion procedures
Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses
Ensure that all advertising and sales promotion materials applicable to the Deli Bakery are properly utilized
Ensure compliance with local, state and federal regulations
Adhere to all company guidelines, policies and standard practices
Maintain security standards
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
Perform all other duties as assigned
Qualifications:
A high school graduate or equivalent preferred
Ability to lead and manage a team
Strong understanding of store operations and merchandising techniques preferred
Excellent interpersonal, organizational, communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Physical Requirements:
Ability to use computers and other communication systems required to perform job functions
Ability to push or pull up to 2000 pounds using a pallet jack
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials
Perform repetitive hand and arm motions
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Type: Full-time
Pay: $18.00 - $23.75 per hour
Expected hours: No more than 40 per week
Benefits:
Experience level:
Restaurant type:
Shift:
Weekly day range:
Work Location: In person
Full Time
Retail
$47k-56k (estimate)
07/23/2024
08/03/2024
foodlion.com
GREENSBORO, NC
500 - 1,000
1957
BRENT PETERS
<$5M
Retail
Food Lion, based in Salisbury, N.C., and its 82,000 associates have a longstanding history of serving its customers and communities through 10 Southeastern and Mid-Atlantic states. Since 1957, we have been connected to the towns and cities we serve by providing an easy shopping experience anchored by a strong commitment to affordability, freshness and the communities we serve. By serving more than 10 million customers a week, our associates make sure our customers can always count on us to meet their needs. In addition, we make sure that our neighbors can count on us too. Through Food Lion Fee...ds, we are working to end hunger in our local communities by committing to donate 500 million meals through food donations, volunteer service and other impactful hunger-relief initiatives.
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The job skills required for Deli Bakery Sales Manager include Customer Service, Food Safety, Merchandising, Coaching, Leadership, Packaging, etc. Having related job skills and expertise will give you an advantage when applying to be a Deli Bakery Sales Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deli Bakery Sales Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deli Bakery Sales Manager positions, which can be used as a reference in future career path planning. As a Deli Bakery Sales Manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deli Bakery Sales Manager. You can explore the career advancement for a Deli Bakery Sales Manager below and select your interested title to get hiring information.