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Job Title: FT/PT Quality Assurance Associate
Department: Center Store (Grocery)
Reports To: Assistant Store Manager
Where Applicable: Evening Manager
Primary Purpose:
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.
Duties and Responsibilities:
· Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
· Courteous and helpful to other associates
· Sweep and clean floors on nights with no scheduled vendor services
· Weekly cleaning of Produce, Market and Deli Departments
· Clean and organize the store mop room
· Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
· Follow QA daily check list and sanitation standards set by Food Lion
· Follow current Standard Practices regarding cleanup of Hazardous Waste product
· Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
· Understand and follow Food Safety and Workplace Safety guidelines and procedures
· Observe and correct all unsafe conditions that could cause associate or customer accidents
· Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
· Ensure compliance with local, state and federal regulations
· Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
· Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
· Perform all other duties as assigned
Qualifications:
· High school graduate or equivalent preferred
· Excellent interpersonal, organizational, communication and customer service skills
· Ability and willingness to learn multiple tasks and technical requirements of the job
· Ability to use technical information to solve problems
· Must meet minimum age requirements to perform specific job functions
· Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements:
· Ability to use computers and other communication systems required to perform job functions
· Perform repetitive hand and arm motions
· Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
· Pull or push up to 75 lbs. on occasion
· Stand 100% of the time, frequently walking short distances
· Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
· Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
· Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
· Meet established volume activity standards for the position
· Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
· Have sufficient visual ability to check ID cards, checks, invoices and other written documents
Job Type: Part-time
Pay: $10.00 - $14.50 per hour
Expected hours: 15 – 24 per week
Benefits:
Physical setting:
Schedule:
Education:
Shift availability:
Ability to Relocate:
Work Location: In person
Part Time
Retail
$103k-129k (estimate)
06/23/2024
10/19/2024
foodlion.com
GREENSBORO, NC
500 - 1,000
1957
BRENT PETERS
<$5M
Retail
Food Lion, based in Salisbury, N.C., and its 82,000 associates have a longstanding history of serving its customers and communities through 10 Southeastern and Mid-Atlantic states. Since 1957, we have been connected to the towns and cities we serve by providing an easy shopping experience anchored by a strong commitment to affordability, freshness and the communities we serve. By serving more than 10 million customers a week, our associates make sure our customers can always count on us to meet their needs. In addition, we make sure that our neighbors can count on us too. Through Food Lion Fee...ds, we are working to end hunger in our local communities by committing to donate 500 million meals through food donations, volunteer service and other impactful hunger-relief initiatives.
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