REPONSIBILITIES:

• Provide strategic leadership and management for a team of ~15-20 associates; supervise workflow and assignments.
• Manage the daily business, including ensuring all routes are properly staffed with drivers.
• Perform quality checks and client site visits to ensure client satisfaction and retention.
• Responsible for identifying talent, interviewing, hiring, onboarding, and training new employees.
• Regularly review and analyze metrics / KPIs; provide feedback, coaching, and performance management accordingly.
• Develop and motivate staff to maximize performance and potential; provide regular periodic performance feedback, establishing business goals / objectives and personal developmental objectives – monitor set goals on a regular basis.
• Continuously ensure compliance with internal and external standards / regulations.
• Develop sales and customer retention plans to track performance / the client experience and increase profitability.
• Build retail pricing opportunities to encourage repeat sales and introduce new products to increase revenue.
• Identify gaps in performance, compliance, etc.; create, implement, and manage action places to improve opportunities.
• Assess performance through audits and evaluations; report out performance analysis information in leadership meetings and executive summaries.
• Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.

REQUIREMENTS:

• Bachelor’s degree or equivalent experience
• 4 years of experience supervisory experience with strong leadership and motivational abilities; route management and/or retail and merchandising experience preferred
• Valid driver’s license with good driving record required; 2 years of experience in a driving position preferred
• Exceptional communication, customer service, and teamwork skills with a solutions-oriented, positive attitude
• Strong organizational and time management skills with the ability to work effectively in a fast-paced, team based environment
• Must be able to lift 50 lbs. on a consistent basis
• Ability to operate or willingness to learn material handling equipment

BENEFITS:

• Direct Hire Opportunity
• Competitive Base Pay
• Bonus Opportunities
• Generous PTO and Paid Holidays
• Medical, Dental, and Vision Insurance Options
• Flexible Spending Account (FSA) Options
• 401(k) with Company Matching
• Employee Assistance Programs (EAP)
• Opportunities for Career Growth and Development
• Additional Voluntary Benefits, such as Pet Insurance, Health and Wellness Programs, Identity Theft Protection, Legal Services, Critical Illness / Accident Insurance, etc.

Job Type: Full-time

Pay: $60,000.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Day range:

• Monday to Friday

Experience level:

• 6 years

Shift:

• Day shift

Education:

• Bachelor's (Required)

Ability to Relocate:

• Garner, NC 27529: Relocate before starting work (Required)

Work Location: In person