Our dynamic and growing medical organization is seeking a dedicated and experienced Patient Care Coordinator/Scheduling Center Manager to oversee and optimize our appointment scheduling processes. The ideal candidate will be a reliable and proactive individual with exceptional organizational skills, a strong attention to detail, and excellent communication abilities. As a key member of our team, the Scheduling Manager will play a crucial role in ensuring efficient patient service delivery and overall patient care coordinating office productivity.

*Duties:*

Responsibilities:

• Manage and oversee the daily operations of the scheduling center.
• Develop and implement efficient scheduling procedures to optimize patient flow.
• Coordinate patient appointments and ensure timely scheduling of procedures and consultations.
• Collaborate with providers and staff to ensure smooth patient transitions and continuity of care.
• Monitor scheduling metrics and performance indicators to identify areas for improvement.
• Train and mentor scheduling staff to maintain high standards of patient service.
• Resolve scheduling conflicts and address patient concerns promptly and professionally.
• Maintain accurate patient records and ensure compliance with healthcare regulations.
• Manage scheduling operations to optimize provider schedules and enhance patient satisfaction.
• Coordinate with administrative staff to ensure seamless patient flow and timely appointments.
• Utilize EMR office systems to maintain accurate scheduling records.
• Verify financial records, collect patient charges, and schedule follow-up appointments as needed.
• Collaborate with the team to anticipate scheduling difficulties and implement effective solutions.

*Skills:*

- Proficiency in HIPAA regulations related to patient confidentiality.

- Experience working in a medical office setting.

- Excellent communication skills for interacting with patients and staff members.

- Ability to prioritize tasks, multitask effectively, and maintain a high level of accuracy in scheduling.

*Job Type:* Full-time

*Benefits:*

- Health insurance

- Dental insurance

- Vision insurance

- Paid time off

*Work Setting:*

- In-person

- No weekends required

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Medical-Surgical

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Bountiful, UT (Required)

Ability to Relocate:

• Bountiful, UT: Relocate before starting work (Required)

Work Location: In person