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Foremost Farms USA, headquartered in Madison, Wisconsin, is a world-class supplier of cheese, dairy products, and ingredients to national and international markets. As a dairy cooperative, we are owned by the 1,100 dairy farmers who supply our high-quality milk. Our flexible, diverse plant network allows us to manufacture products and ingredients that are most in-demand – and provide a strong, secure market for our member-owners’ milk.
We’re looking for employees who challenge the status quo, innovate and aim for excellence. Because we’re working to be the world’s best – to Be Foremost – we’ll bring out the best in you.
JOB TITLE: Customer Care Coordinator
POSITION TYPE: Full time
CLASSIFICATION: Non-Exempt
Position Overview
This position manages the daily operations with the customers of Foremost Farms on the cheese, butter, and ingredients product lines. This role is responsible for ensuring customer needs are addressed cross-functionally within the organization including various teams such as Commercial, Planning, Supply Chain, R&D. The role is the daily contact and interaction point for our customers and champion of the Foremost Farms mission to be a market-led and customer-centric organization.
Key Accountabilities
Ensure information flows in timely and accurate manner between internal and external customers: • Receive, enter, and confirm orders back to customers accurately and timely
Building relationships at all levels of the organization, internally and externally, to ensure collaboration, trust, and transparency especially in difficult situations:
Working actively with customers on new products, process, and other areas to help ensure volume growth:
Maintain data integrity and accurate master data:
Maintain visibility for customers and ensure coverage as urgent issues arise
Minimum Qualifications
1. Associate Degree or some college coursework required
2. 3-5 years of customer service experience
Preferred Qualifications
1. Bachelor’s degree and customer service experience in a manufacturing environment
Physical Setting Job Setting: Hybrid, Minimum of two days/week in the corporate office
Foremost Farms USA is proud to be an Equal Opportunity and Affirmative Action Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law. This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Foremost Farms USA is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason
Equal Opportunity Employer
Minorities/Females/Veterans/Disabled are encouraged to apply.
At Foremost Farms USA, we believe that employee diversity brings strength to our organization. We are committed to providing equal employment opportunity to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, military status, genetic information, or any other characteristic protected by state or federal law.
Successful completion of pre-employment screening is required, which could include a drug test, background check, and other verifications or assessments to be sure you will be able to succeed in your position.
Are you ready to Be Foremost?
Apply today at www.foremostfarms.com
Full Time
Consumer Goods
$55k-71k (estimate)
07/18/2024
08/25/2024
SANTOLAN, NATIONAL CAPITAL REGION
200 - 500
1970
LUCIO C. TAN
$10M - $50M
Consumer Goods
The job skills required for Customer Care Coordinator include Customer Service, Problem Solving, Planning, Customer Care, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Coordinator positions, which can be used as a reference in future career path planning. As a Customer Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Coordinator. You can explore the career advancement for a Customer Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
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